CFPB Consumer Complaint Profile

Javitch, Block & Rathbone LLC

Consumers have filed 295 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

295
Total complaints
Above average
83
Last 12 months
99.3%
Timely response
Above median
17
States affected

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The verdict

Out of 3,843 financial companies in the CFPB database, Javitch, Block & Rathbone LLC has accumulated 295 complaints, placing it #710 by volume. Its on-time response rate is 99.3%, the 66th percentile among companies with 100+ complaints.

#710
of 3,843 companies by volume
99.3%
on time (66th pctile)
Debt collection
most-complained product
17
states with complaints
F
PlainCredit Trust Score
36/100
Javitch, Block & Rathbone LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response B 99.3%
Share of complaints answered within the CFPB response window
Dispute Rate F 34.5%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Javitch, Block & Rathbone LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

99.3% Higher than most higher than 66% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 29 in 2024 to 84 in 2025 (2024 → 2025).

See the full year-over-year release diff

Javitch, Block & Rathbone LLC timely response rate 99.3%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Credit card debt 123
Debt collection - I do not know 52
Debt collection - Credit card 25
Debt collection - Other debt 17
Debt collection - Other (i.e. phone, health club, etc.) 14
Debt collection - Auto debt 14
Debt collection - Non-federal student loan 10
Student loan - Private student loan 7
Debt collection - Private student loan debt 7
Credit reporting or other personal consumer reports - Credit reporting 6

Top Issues

1.Took or threatened to take negative or legal action 75
2.Written notification about debt 45
3.False statements or representation 44
4.Attempts to collect debt not owed 42
5.Communication tactics 25
6.Cont'd attempts collect debt not owed 20
7.Taking/threatening an illegal action 9
8.Dealing with your lender or servicer 5
9.Incorrect information on your report 5
10.Disclosure verification of debt 3

Complaints by Year

Year Complaints
2013 8
2014 14
2015 16
2016 14
2017 22
2018 11
2019 15
2020 6
2021 18
2022 19
2023 26
2024 29
2025 84
2026year in progress 13

Complaints by State (Top 15)

Ohio 107
Texas 85
Tennessee 40
Indiana 22
Kentucky 19
West Virginia 6
Virginia 2
California 2
Georgia 2
Washington 2
Nevada 1
Florida 1
Pennsylvania 1
Louisiana 1
North Carolina 1

Company Responses

Closed with explanation 295

What the CFPB Complaint Record Shows for Javitch, Block & Rathbone LLC

Javitch, Block & Rathbone LLC carries 295 complaints in the CFPB's database, 83 of them filed within the past 12 months. Consumers spanning 17 states and territories have weighed in, giving this a multi-regional footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Took or threatened to take negative or legal action" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Javitch, Block & Rathbone LLC's timely response rate stands at 99.3%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is at or above benchmark levels, a sign the company handles intake and escalation well. Consumers formally disputed the company's response at a 34.5% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 0%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Javitch, Block & Rathbone LLC have?

Javitch, Block & Rathbone LLC has 295 total consumer complaints filed with the CFPB, with 83 filed in the last 12 months.

Does Javitch, Block & Rathbone LLC respond to complaints on time?

CFPB complaints against Javitch, Block & Rathbone LLC draw a 99.3% timely-response rate inside the expected window. This is considered excellent.

What product generates the most complaints for Javitch, Block & Rathbone LLC?

"Debt collection" draws more CFPB complaints against Javitch, Block & Rathbone LLC than any other product - see the full breakdown above.

What is the most common complaint issue with Javitch, Block & Rathbone LLC?

The most common issue reported by consumers about Javitch, Block & Rathbone LLC is "Took or threatened to take negative or legal action." All complaint issues are listed above with their counts.

How do I file a complaint against Javitch, Block & Rathbone LLC?

You can file a complaint against Javitch, Block & Rathbone LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Javitch, Block & Rathbone LLC?

Consumers in 17 states and territories have filed complaints about Javitch, Block & Rathbone LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Javitch, Block & Rathbone LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (34.5% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026