CFPB Consumer Complaint Profile
JH Portfolio Debt Equities, LLC
What 861 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-05-15
- 861
- Total complaints
- 0
- Last 12 months
- 96.2%
- Timely response
- 52
- States affected
The verdict
861 CFPB complaints put JH Portfolio Debt Equities, LLC at #356 out of 3,848 financial companies ranked by complaint volume. 96.2% of its complaints get an on-time reply, beating the 93% median for the 100+ complaint peer group.
- #356
- of 3,848 companies by volume
- 96.2%
- answered on time
- Debt collection
- most-complained product
- 52
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 24 |
| 2014 | 68 |
| 2015 | 89 |
| 2016 | 175 |
| 2017 | 180 |
| 2018 | 192 |
| 2019 | 125 |
| 2022 | 1 |
| 2023 | 1 |
| 2024 | 5 |
| 2025 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for JH Portfolio Debt Equities, LLC
861 complaints against JH Portfolio Debt Equities, LLC appear in the CFPB record, including 0 from the trailing year. The 52 states and territories represented put this footprint in nationwide territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Cont'd attempts collect debt not owed," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, JH Portfolio Debt Equities, LLC answers 96.2% of forwarded complaints. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Consumers formally disputed the company's response in 19.2% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 3.4% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does JH Portfolio Debt Equities, LLC have?
JH Portfolio Debt Equities, LLC has 861 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does JH Portfolio Debt Equities, LLC respond to complaints on time?
96.2% of the CFPB complaints against JH Portfolio Debt Equities, LLC get a response within the expected window. That is a strong response record by CFPB standards.
What product generates the most complaints for JH Portfolio Debt Equities, LLC?
Among all products tied to JH Portfolio Debt Equities, LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with JH Portfolio Debt Equities, LLC?
The most common issue reported by consumers about JH Portfolio Debt Equities, LLC is "Cont'd attempts collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against JH Portfolio Debt Equities, LLC?
You can file a complaint against JH Portfolio Debt Equities, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about JH Portfolio Debt Equities, LLC?
Consumers in 52 states and territories have filed complaints about JH Portfolio Debt Equities, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~861)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.