CFPB Consumer Complaint Profile

EOS Holdings, Inc.

Behind the 2,840 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-05-15

2,840
Total complaints
5
Last 12 months
99.2%
Timely response
55
States affected

The verdict

Among 3,848 financial companies tracked by CFPB complaint volume, EOS Holdings, Inc. sits at #162, with 2,840 complaints logged. It answers 99.2% of complaints on time - above the 93% median for companies with 100+ complaints.

#162
of 3,848 companies by volume
99.2%
answered on time
Debt collection
most-complained product
55
states with complaints
EOS Holdings, Inc. timely response rate 99.2%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Other debt 939
Debt collection - Other (i.e. phone, health club, etc.) 654
Debt collection - I do not know 585
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 299
Debt collection - Medical debt 64
Debt collection - Medical 62
Debt collection - Private student loan debt 49
Debt collection - Credit card debt 48
Debt collection - Federal student loan 33
Debt collection - Non-federal student loan 24

Top Issues

1.Attempts to collect debt not owed 761
2.Cont'd attempts collect debt not owed 584
3.Written notification about debt 376
4.Communication tactics 221
5.False statements or representation 216
6.Incorrect information on your report 191
7.Disclosure verification of debt 182
8.Problem with a credit reporting company's investigation into an existing problem 87
9.Took or threatened to take negative or legal action 71
10.Improper contact or sharing of info 50

Complaints by Year

Year Complaints
2013 125
2014 323
2015 349
2016 207
2017 260
2018 271
2019 271
2020 360
2021 347
2022 217
2023 89
2024 8
2025 12
2026 1

Complaints by State (Top 15)

California 359
New York 356
Pennsylvania 270
New Jersey 193
Florida 168
Texas 163
Maryland 133
Virginia 124
Massachusetts 87
Arizona 76
Georgia 67
Colorado 67
Washington 58
Ohio 48
North Carolina 42

Company Responses

Closed with explanation 2,657
Closed with non-monetary relief 177
Closed 5
Closed with monetary relief 1

What the CFPB Complaint Record Shows for EOS Holdings, Inc.

The CFPB Consumer Complaint Database has logged 2,840 complaints against EOS Holdings, Inc. overall, with 5 of those filed in the trailing 12 months. Reports have come from consumers in 55 states and territories, making this a nationwide complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Within the Bureau's 15-day response window, EOS Holdings, Inc. answers 99.2% of forwarded complaints. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. The company's response was formally disputed in 19.2% of resolved cases, indicating how frequently the initial fix fell short. 6.3% of resolved complaints ended with some monetary or non-monetary relief for the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does EOS Holdings, Inc. have?

EOS Holdings, Inc. has 2,840 total consumer complaints filed with the CFPB, with 5 filed in the last 12 months.

Does EOS Holdings, Inc. respond to complaints on time?

EOS Holdings, Inc. has a 99.2% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.

What product generates the most complaints for EOS Holdings, Inc.?

The most complained-about product for EOS Holdings, Inc. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with EOS Holdings, Inc.?

"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against EOS Holdings, Inc. - see all issues and counts above.

How do I file a complaint against EOS Holdings, Inc.?

You can file a complaint against EOS Holdings, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about EOS Holdings, Inc.?

Consumers in 55 states and territories have filed complaints about EOS Holdings, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Similar Companies

Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026