CFPB Consumer Complaint Profile
JNR Adjustment Company, Inc
Consumers have filed 103 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-05-15
- 103
- Total complaints
- 10
- Last 12 months
- 100%
- Timely response
- 27
- States affected
The verdict
103 CFPB complaints put JNR Adjustment Company, Inc at #1312 out of 3,848 financial companies ranked by complaint volume. 100% of its complaints get an on-time reply, beating the 93% median for the 100+ complaint peer group.
- #1312
- of 3,848 companies by volume
- 100%
- answered on time
- Debt collection
- most-complained product
- 27
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 2 |
| 2014 | 10 |
| 2015 | 7 |
| 2016 | 14 |
| 2017 | 10 |
| 2018 | 4 |
| 2019 | 5 |
| 2020 | 4 |
| 2021 | 5 |
| 2022 | 9 |
| 2023 | 5 |
| 2024 | 14 |
| 2025 | 14 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for JNR Adjustment Company, Inc
JNR Adjustment Company, Inc carries 103 complaints in the CFPB's database, 10 of them filed within the past 12 months. Consumers spanning 27 states and territories have weighed in, giving this a multi-regional footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, JNR Adjustment Company, Inc answers 100% of forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. In 5.7% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. 0% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does JNR Adjustment Company, Inc have?
103 complaints have been filed against JNR Adjustment Company, Inc with the CFPB overall - 10 of them in the past year.
Does JNR Adjustment Company, Inc respond to complaints on time?
JNR Adjustment Company, Inc's CFPB timely-response rate is 100%. That is a strong response record by CFPB standards.
What product generates the most complaints for JNR Adjustment Company, Inc?
"Debt collection" draws more CFPB complaints against JNR Adjustment Company, Inc than any other product - see the full breakdown above.
What is the most common complaint issue with JNR Adjustment Company, Inc?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against JNR Adjustment Company, Inc - see all issues and counts above.
How do I file a complaint against JNR Adjustment Company, Inc?
You can file a complaint against JNR Adjustment Company, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about JNR Adjustment Company, Inc?
The CFPB has recorded complaints against JNR Adjustment Company, Inc from 27 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~103)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.