CFPB Consumer Complaint Profile
Kirkland Asset Management LLC
What 54 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 54
- Total complaints
- Mid-range
- 0
- Last 12 months
- 72.2%
- Timely response
- Bottom decile
- 27
- States affected
The verdict
Kirkland Asset Management LLC ranks #1757 of 3,843 financial companies by CFPB complaint volume, with 54 complaints on record. On-time replies land at 72.2%, the 6th percentile for the 100+ complaint peer group.
- #1757
- of 3,843 companies by volume
- 72.2%
- on time (6th pctile)
- Debt collection
- most-complained product
- 27
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Kirkland Asset Management LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
72.2% Among the lowest higher than 6% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 20 |
| 2015 | 17 |
| 2016 | 3 |
| 2017 | 7 |
| 2018 | 4 |
| 2019 | 2 |
| 2021 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Kirkland Asset Management LLC
Kirkland Asset Management LLC carries 54 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 27 states and territories have weighed in, giving this a multi-regional footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Communication tactics," a reasonable starting point for understanding recurring friction.
Kirkland Asset Management LLC's timely response rate stands at 72.2%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Resolved cases drew a formal consumer-dispute rate of 15% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Kirkland Asset Management LLC have?
The CFPB has logged 54 complaints against Kirkland Asset Management LLC to date, of which 0 came in over the last 12 months.
Does Kirkland Asset Management LLC respond to complaints on time?
Kirkland Asset Management LLC's CFPB timely-response rate is 72.2%. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Kirkland Asset Management LLC?
Among all products tied to Kirkland Asset Management LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Kirkland Asset Management LLC?
Consumers most often cite "Communication tactics" when complaining about Kirkland Asset Management LLC; the full issue list with counts is above.
How do I file a complaint against Kirkland Asset Management LLC?
You can file a complaint against Kirkland Asset Management LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Kirkland Asset Management LLC?
The CFPB has recorded complaints against Kirkland Asset Management LLC from 27 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Kirkland Asset Management LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (15% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Kirkland Asset Management LLC have?
The CFPB has logged 54 complaints against Kirkland Asset Management LLC to date, of which 0 came in over the last 12 months.
Does Kirkland Asset Management LLC respond to complaints on time?
Kirkland Asset Management LLC's CFPB timely-response rate is 72.2%. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Kirkland Asset Management LLC?
Among all products tied to Kirkland Asset Management LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Kirkland Asset Management LLC?
Consumers most often cite "Communication tactics" when complaining about Kirkland Asset Management LLC; the full issue list with counts is above.
How do I file a complaint against Kirkland Asset Management LLC?
You can file a complaint against Kirkland Asset Management LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Kirkland Asset Management LLC?
The CFPB has recorded complaints against Kirkland Asset Management LLC from 27 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.