CFPB Consumer Complaint Profile
Kirschenbaum & Phillips P.C
What 141 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 141
- Total complaints
- Mid-range
- 10
- Last 12 months
- 95.7%
- Timely response
- Below median
- 10
- States affected
The verdict
141 CFPB complaints put Kirschenbaum & Phillips P.C at #1131 out of 3,843 financial companies ranked by complaint volume. It posts a 95.7% on-time response rate, the 33rd percentile among companies with 100+ complaints.
- #1131
- of 3,843 companies by volume
- 95.7%
- on time (33rd pctile)
- Debt collection
- most-complained product
- 10
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Kirschenbaum & Phillips P.C vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
95.7% Around the middle higher than 33% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 4 |
| 2014 | 12 |
| 2015 | 14 |
| 2016 | 9 |
| 2017 | 11 |
| 2018 | 12 |
| 2019 | 13 |
| 2020 | 8 |
| 2021 | 2 |
| 2022 | 12 |
| 2023 | 20 |
| 2024 | 11 |
| 2025 | 12 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Kirschenbaum & Phillips P.C
The CFPB Consumer Complaint Database has logged 141 complaints against Kirschenbaum & Phillips P.C overall, with 10 of those filed in the trailing 12 months. Reports have come from consumers in 10 states and territories, making this a geographically concentrated complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Took or threatened to take negative or legal action" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Kirschenbaum & Phillips P.C posts a 95.7% reply rate on forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. Resolved cases drew a formal consumer-dispute rate of 23.8% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Kirschenbaum & Phillips P.C have?
141 complaints have been filed against Kirschenbaum & Phillips P.C with the CFPB overall - 10 of them in the past year.
Does Kirschenbaum & Phillips P.C respond to complaints on time?
Kirschenbaum & Phillips P.C has a 95.7% timely response rate to CFPB complaints. This is considered excellent.
What product generates the most complaints for Kirschenbaum & Phillips P.C?
Among all products tied to Kirschenbaum & Phillips P.C, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Kirschenbaum & Phillips P.C?
"Took or threatened to take negative or legal action" is the single most frequently cited issue in complaints against Kirschenbaum & Phillips P.C - see all issues and counts above.
How do I file a complaint against Kirschenbaum & Phillips P.C?
You can file a complaint against Kirschenbaum & Phillips P.C directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Kirschenbaum & Phillips P.C?
The CFPB has recorded complaints against Kirschenbaum & Phillips P.C from 10 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Kirschenbaum & Phillips P.C: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (23.8% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.