CFPB Consumer Complaint Profile
Kirschenbaum & Phillips P.C
What 141 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-05-15
- 141
- Total complaints
- 10
- Last 12 months
- 95.7%
- Timely response
- 10
- States affected
The verdict
141 CFPB complaints put Kirschenbaum & Phillips P.C at #1133 out of 3,848 financial companies ranked by complaint volume. It answers 95.7% of complaints on time - above the 93% median for companies with 100+ complaints.
- #1133
- of 3,848 companies by volume
- 95.7%
- answered on time
- Debt collection
- most-complained product
- 10
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 4 |
| 2014 | 12 |
| 2015 | 14 |
| 2016 | 9 |
| 2017 | 11 |
| 2018 | 12 |
| 2019 | 13 |
| 2020 | 8 |
| 2021 | 2 |
| 2022 | 12 |
| 2023 | 20 |
| 2024 | 11 |
| 2025 | 12 |
| 2026 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Kirschenbaum & Phillips P.C
The CFPB Consumer Complaint Database has logged 141 complaints against Kirschenbaum & Phillips P.C overall, with 10 of those filed in the trailing 12 months. Reports have come from consumers in 10 states and territories, making this a geographically concentrated complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Took or threatened to take negative or legal action" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Kirschenbaum & Phillips P.C answers 95.7% of forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. In 23.8% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. 0% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Kirschenbaum & Phillips P.C have?
141 complaints have been filed against Kirschenbaum & Phillips P.C with the CFPB overall - 10 of them in the past year.
Does Kirschenbaum & Phillips P.C respond to complaints on time?
Kirschenbaum & Phillips P.C has a 95.7% timely response rate to CFPB complaints. This is considered excellent.
What product generates the most complaints for Kirschenbaum & Phillips P.C?
Among all products tied to Kirschenbaum & Phillips P.C, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Kirschenbaum & Phillips P.C?
"Took or threatened to take negative or legal action" is the single most frequently cited issue in complaints against Kirschenbaum & Phillips P.C - see all issues and counts above.
How do I file a complaint against Kirschenbaum & Phillips P.C?
You can file a complaint against Kirschenbaum & Phillips P.C directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Kirschenbaum & Phillips P.C?
The CFPB has recorded complaints against Kirschenbaum & Phillips P.C from 10 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~141)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.