CFPB Consumer Complaint Profile
Lacy Katzen LLP
Consumers have filed 19 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 19
- Total complaints
- Below average
- 6
- Last 12 months
- 89.5%
- Timely response
- Bottom quartile
- 2
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Lacy Katzen LLP sits at #2935, with 19 complaints logged. Its on-time response rate is 89.5%, the 17th percentile among companies with 100+ complaints.
- #2935
- of 3,843 companies by volume
- 89.5%
- on time (17th pctile)
- Debt collection
- most-complained product
- 2
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Lacy Katzen LLP vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
89.5% Among the lowest higher than 17% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 1 |
| 2016 | 1 |
| 2017 | 1 |
| 2020 | 1 |
| 2022 | 2 |
| 2023 | 3 |
| 2024 | 2 |
| 2025 | 7 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Lacy Katzen LLP
19 complaints against Lacy Katzen LLP appear in the CFPB record, including 6 from the trailing year. The 2 states and territories represented put this footprint in geographically concentrated territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "False statements or representation" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Lacy Katzen LLP posts a 89.5% reply rate on forwarded complaints. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. The company's response carried a 33.3% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Lacy Katzen LLP have?
19 complaints have been filed against Lacy Katzen LLP with the CFPB overall - 6 of them in the past year.
Does Lacy Katzen LLP respond to complaints on time?
Lacy Katzen LLP's CFPB timely-response rate is 89.5%.
What product generates the most complaints for Lacy Katzen LLP?
"Debt collection" draws more CFPB complaints against Lacy Katzen LLP than any other product - see the full breakdown above.
What is the most common complaint issue with Lacy Katzen LLP?
"False statements or representation" is the single most frequently cited issue in complaints against Lacy Katzen LLP - see all issues and counts above.
How do I file a complaint against Lacy Katzen LLP?
You can file a complaint against Lacy Katzen LLP directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Lacy Katzen LLP?
Lacy Katzen LLP has drawn CFPB complaints from 2 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Lacy Katzen LLP: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (33.3% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Lacy Katzen LLP have?
19 complaints have been filed against Lacy Katzen LLP with the CFPB overall - 6 of them in the past year.
Does Lacy Katzen LLP respond to complaints on time?
Lacy Katzen LLP's CFPB timely-response rate is 89.5%.
What product generates the most complaints for Lacy Katzen LLP?
"Debt collection" draws more CFPB complaints against Lacy Katzen LLP than any other product - see the full breakdown above.
What is the most common complaint issue with Lacy Katzen LLP?
"False statements or representation" is the single most frequently cited issue in complaints against Lacy Katzen LLP - see all issues and counts above.
How do I file a complaint against Lacy Katzen LLP?
You can file a complaint against Lacy Katzen LLP directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Lacy Katzen LLP?
Lacy Katzen LLP has drawn CFPB complaints from 2 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.