CFPB Consumer Complaint Profile

Lanier Law Firm, LLC

What 38 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

38
Total complaints
38
Last 12 months
0%
Timely response
1
States affected

The verdict

Lanier Law Firm, LLC ranks #2092 of 3,848 financial companies by CFPB complaint volume, with 38 complaints on record. It answers 0% of complaints on time — below the 93% median for companies with 100+ complaints.

#2092
of 3,848 companies by volume
0%
answered on time
Checking or savings …
most-complained product
1
states with complaints
Lanier Law Firm, LLC timely response rate 0.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Checking or savings account — Checking account 10
Credit reporting or other personal consumer reports — Credit reporting 8
Mortgage — Reverse mortgage 6
Mortgage — Other type of mortgage 5
Debt or credit management — Mortgage modification or foreclosure avoidance 3
Checking or savings account — Other banking product or service 2
Money transfer, virtual currency, or money service — Mobile or digital wallet 2
Credit reporting or other personal consumer reports — Other personal consumer report 1
Checking or savings account — CD (Certificate of Deposit) 1

Top Issues

1.Managing an account 12
2.Applying for a mortgage or refinancing an existing mortgage 8
3.Incorrect information on your report 5
4.Problem with a company's investigation into an existing problem 3
5.Closing on a mortgage 2
6.Fraud or scam 2
7.Improper use of your report 2
8.Closing an account 1
9.Confusing or missing disclosures 1
10.Didn't provide services promised 1

Complaints by Year

Year Complaints
2025 20
2026 18

Complaints by State (Top 15)

North Carolina 38

Company Responses

Untimely response 38

What the CFPB Complaint Record Shows for Lanier Law Firm, LLC

The CFPB Consumer Complaint Database has logged 38 complaints against Lanier Law Firm, LLC overall, with 38 of those filed in the trailing 12 months. Reports have come from consumers in 1 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Checking or savings account," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Managing an account" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Lanier Law Firm, LLC's timely response rate stands at 0%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag — late or missing responses are one of the strongest predictors of CFPB supervisory interest. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Lanier Law Firm, LLC have?

Lanier Law Firm, LLC has 38 total consumer complaints filed with the CFPB, with 38 filed in the last 12 months.

Does Lanier Law Firm, LLC respond to complaints on time?

Lanier Law Firm, LLC has a 0% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.

What product generates the most complaints for Lanier Law Firm, LLC?

The most complained-about product for Lanier Law Firm, LLC is "Checking or savings account." You can view the full product breakdown on this page.

What is the most common complaint issue with Lanier Law Firm, LLC?

The most common issue reported by consumers about Lanier Law Firm, LLC is "Managing an account." All complaint issues are listed above with their counts.

How do I file a complaint against Lanier Law Firm, LLC?

You can file a complaint against Lanier Law Firm, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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