CFPB Consumer Complaint Profile

Leading Edge Recovery Solutions, LLC

73 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

73
Total complaints
Mid-range
0
Last 12 months
93.2%
Timely response
Bottom quartile
22
States affected

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The verdict

73 CFPB complaints put Leading Edge Recovery Solutions, LLC at #1525 out of 3,843 financial companies ranked by complaint volume. It posts a 93.2% on-time response rate, the 24th percentile among companies with 100+ complaints.

#1525
of 3,843 companies by volume
93.2%
on time (24th pctile)
Debt collection
most-complained product
22
states with complaints
D
PlainCredit Trust Score
43/100
Leading Edge Recovery Solutions, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response D 93.2%
Share of complaints answered within the CFPB response window
Dispute Rate B 7.5%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Leading Edge Recovery Solutions, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

93.2% Among the lowest higher than 24% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Leading Edge Recovery Solutions, LLC timely response rate 93.2%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 37
Debt collection - Credit card 27
Debt collection - Other (i.e. phone, health club, etc.) 4
Debt collection - Credit card debt 2
Debt collection - Auto 1
Consumer Loan - Installment loan 1
Student loan - Non-federal student loan 1

Top Issues

1.Cont'd attempts collect debt not owed 24
2.Communication tactics 23
3.False statements or representation 8
4.Improper contact or sharing of info 6
5.Disclosure verification of debt 5
6.Attempts to collect debt not owed 3
7.Threatened to contact someone or share information improperly 1
8.Problems when you are unable to pay 1
9.Taking/threatening an illegal action 1
10.Dealing with my lender or servicer 1

Complaints by Year

Year Complaints
2013 22
2014 35
2015 5
2016 5
2017 1
2018 5

Complaints by State (Top 15)

California 13
Florida 9
Pennsylvania 7
New York 7
New Jersey 4
Ohio 4
Colorado 4
Massachusetts 3
Minnesota 3
Michigan 3
Virginia 3
Alabama 2
Illinois 2
Missouri 1
Georgia 1

Company Responses

Closed with explanation 71
Closed 2

What the CFPB Complaint Record Shows for Leading Edge Recovery Solutions, LLC

The CFPB Consumer Complaint Database has logged 73 complaints against Leading Edge Recovery Solutions, LLC overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 22 states and territories, making this a multi-regional complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Cont'd attempts collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Within the Bureau's 15-day response window, Leading Edge Recovery Solutions, LLC posts a 93.2% reply rate on forwarded complaints. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Resolved cases drew a formal consumer-dispute rate of 7.5% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Leading Edge Recovery Solutions, LLC have?

Leading Edge Recovery Solutions, LLC has 73 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Leading Edge Recovery Solutions, LLC respond to complaints on time?

CFPB complaints against Leading Edge Recovery Solutions, LLC draw a 93.2% timely-response rate inside the expected window.

What product generates the most complaints for Leading Edge Recovery Solutions, LLC?

"Debt collection" draws more CFPB complaints against Leading Edge Recovery Solutions, LLC than any other product - see the full breakdown above.

What is the most common complaint issue with Leading Edge Recovery Solutions, LLC?

The most common issue reported by consumers about Leading Edge Recovery Solutions, LLC is "Cont'd attempts collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against Leading Edge Recovery Solutions, LLC?

You can file a complaint against Leading Edge Recovery Solutions, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Leading Edge Recovery Solutions, LLC?

Leading Edge Recovery Solutions, LLC has drawn CFPB complaints from 22 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Leading Edge Recovery Solutions, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (7.5% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Leading Edge Recovery Solutions, LLC have?

Leading Edge Recovery Solutions, LLC has 73 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Leading Edge Recovery Solutions, LLC respond to complaints on time?

CFPB complaints against Leading Edge Recovery Solutions, LLC draw a 93.2% timely-response rate inside the expected window.

What product generates the most complaints for Leading Edge Recovery Solutions, LLC?

"Debt collection" draws more CFPB complaints against Leading Edge Recovery Solutions, LLC than any other product - see the full breakdown above.

What is the most common complaint issue with Leading Edge Recovery Solutions, LLC?

The most common issue reported by consumers about Leading Edge Recovery Solutions, LLC is "Cont'd attempts collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against Leading Edge Recovery Solutions, LLC?

You can file a complaint against Leading Edge Recovery Solutions, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Leading Edge Recovery Solutions, LLC?

Leading Edge Recovery Solutions, LLC has drawn CFPB complaints from 22 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Leading Edge Recovery Solutions, LLC's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.