CFPB Consumer Complaint Profile
Leap Credit, LLC
Consumers have filed 27 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 27
- Total complaints
- Mid-range
- 0
- Last 12 months
- 88.9%
- Timely response
- Bottom quartile
- 7
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Leap Credit, LLC sits at #2473, with 27 complaints logged. Its on-time response rate is 88.9%, the 16th percentile among companies with 100+ complaints.
- #2473
- of 3,843 companies by volume
- 88.9%
- on time (16th pctile)
- Payday loan, title l…
- most-complained product
- 7
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Leap Credit, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
88.9% Among the lowest higher than 16% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2018 | 1 |
| 2019 | 9 |
| 2020 | 4 |
| 2021 | 8 |
| 2022 | 1 |
| 2024 | 4 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Leap Credit, LLC
Leap Credit, LLC carries 27 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 7 states and territories have weighed in, giving this a geographically concentrated footprint. "Payday loan, title loan, or personal loan" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Received a loan you didn't apply for" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Leap Credit, LLC's timely response rate stands at 88.9%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Among resolved complaints, 18.5% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Leap Credit, LLC have?
The CFPB has logged 27 complaints against Leap Credit, LLC to date, of which 0 came in over the last 12 months.
Does Leap Credit, LLC respond to complaints on time?
Leap Credit, LLC has a 88.9% timely response rate to CFPB complaints.
What product generates the most complaints for Leap Credit, LLC?
The most complained-about product for Leap Credit, LLC is "Payday loan, title loan, or personal loan." You can view the full product breakdown on this page.
What is the most common complaint issue with Leap Credit, LLC?
Consumers most often cite "Received a loan you didn't apply for" when complaining about Leap Credit, LLC; the full issue list with counts is above.
How do I file a complaint against Leap Credit, LLC?
You can file a complaint against Leap Credit, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Leap Credit, LLC?
The CFPB has recorded complaints against Leap Credit, LLC from 7 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Payday loan, title loan, or personal loan
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Leap Credit, LLC have?
The CFPB has logged 27 complaints against Leap Credit, LLC to date, of which 0 came in over the last 12 months.
Does Leap Credit, LLC respond to complaints on time?
Leap Credit, LLC has a 88.9% timely response rate to CFPB complaints.
What product generates the most complaints for Leap Credit, LLC?
The most complained-about product for Leap Credit, LLC is "Payday loan, title loan, or personal loan." You can view the full product breakdown on this page.
What is the most common complaint issue with Leap Credit, LLC?
Consumers most often cite "Received a loan you didn't apply for" when complaining about Leap Credit, LLC; the full issue list with counts is above.
How do I file a complaint against Leap Credit, LLC?
You can file a complaint against Leap Credit, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Leap Credit, LLC?
The CFPB has recorded complaints against Leap Credit, LLC from 7 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.