CFPB Consumer Complaint Profile

Lendbuzz Inc.

What 203 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

203
Total complaints
134
Last 12 months
100%
Timely response
20
States affected

The verdict

Lendbuzz Inc. ranks #920 of 3,848 financial companies by CFPB complaint volume, with 203 complaints on record. It answers 100% of complaints on time — above the 93% median for companies with 100+ complaints.

#920
of 3,848 companies by volume
100%
answered on time
Vehicle loan or lease
most-complained product
20
states with complaints
Lendbuzz Inc. timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Vehicle loan or lease — Loan 107
Credit reporting or other personal consumer reports — Credit reporting 66
Debt collection — I do not know 9
Debt collection — Auto debt 9
Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 7
Credit card — General-purpose credit card or charge card 2
Vehicle loan or lease — Lease 1
Debt collection — Other debt 1
Checking or savings account — Other banking product or service 1

Top Issues

1.Incorrect information on your report 57
2.Managing the loan or lease 38
3.Getting a loan or lease 34
4.Repossession 21
5.Improper use of your report 11
6.Problem with a company's investigation into an existing problem 8
7.Took or threatened to take negative or legal action 7
8.Attempts to collect debt not owed 6
9.Struggling to pay your loan 6
10.Written notification about debt 4

Complaints by Year

Year Complaints
2021 2
2022 7
2023 9
2024 36
2025 119
2026 30

Complaints by State (Top 15)

Florida 73
Texas 27
New York 22
California 15
Massachusetts 12
Illinois 8
North Carolina 7
New Jersey 7
Pennsylvania 7
Tennessee 5
Maryland 4
Georgia 3
Virginia 3
Ohio 2
Louisiana 2

Company Responses

Closed with explanation 202
Closed with monetary relief 1

What the CFPB Complaint Record Shows for Lendbuzz Inc.

The CFPB Consumer Complaint Database has logged 203 complaints against Lendbuzz Inc. overall, with 134 of those filed in the trailing 12 months. Reports have come from consumers in 20 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Vehicle loan or lease," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Incorrect information on your report" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Lendbuzz Inc.'s timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Of complaints that were resolved, 0.5% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Lendbuzz Inc. have?

Lendbuzz Inc. has 203 total consumer complaints filed with the CFPB, with 134 filed in the last 12 months.

Does Lendbuzz Inc. respond to complaints on time?

Lendbuzz Inc. has a 100% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Lendbuzz Inc.?

The most complained-about product for Lendbuzz Inc. is "Vehicle loan or lease." You can view the full product breakdown on this page.

What is the most common complaint issue with Lendbuzz Inc.?

The most common issue reported by consumers about Lendbuzz Inc. is "Incorrect information on your report." All complaint issues are listed above with their counts.

How do I file a complaint against Lendbuzz Inc.?

You can file a complaint against Lendbuzz Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Lendbuzz Inc.?

Consumers in 20 states and territories have filed complaints about Lendbuzz Inc. with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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