CFPB Consumer Complaint Profile
Location Services Holdings, LLC
Behind the 20 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 20
- Total complaints
- Mid-range
- 4
- Last 12 months
- 85%
- Timely response
- Bottom quartile
- 15
- States affected
The verdict
20 CFPB complaints put Location Services Holdings, LLC at #2861 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 85%, the 12th percentile among companies with 100+ complaints.
- #2861
- of 3,843 companies by volume
- 85%
- on time (12th pctile)
- Vehicle loan or lease
- most-complained product
- 15
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Location Services Holdings, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
85% Among the lowest higher than 12% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2020 | 2 |
| 2021 | 7 |
| 2022 | 2 |
| 2023 | 3 |
| 2024 | 2 |
| 2025 | 4 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Location Services Holdings, LLC
The CFPB Consumer Complaint Database has logged 20 complaints against Location Services Holdings, LLC overall, with 4 of those filed in the trailing 12 months. Reports have come from consumers in 15 states and territories, making this a multi-regional complaint footprint. "Vehicle loan or lease" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Getting a loan or lease" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Location Services Holdings, LLC's timely response rate stands at 85%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Location Services Holdings, LLC have?
20 complaints have been filed against Location Services Holdings, LLC with the CFPB overall - 4 of them in the past year.
Does Location Services Holdings, LLC respond to complaints on time?
Location Services Holdings, LLC's CFPB timely-response rate is 85%.
What product generates the most complaints for Location Services Holdings, LLC?
Among all products tied to Location Services Holdings, LLC, "Vehicle loan or lease" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Location Services Holdings, LLC?
The most common issue reported by consumers about Location Services Holdings, LLC is "Getting a loan or lease." All complaint issues are listed above with their counts.
How do I file a complaint against Location Services Holdings, LLC?
You can file a complaint against Location Services Holdings, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Location Services Holdings, LLC?
Consumers in 15 states and territories have filed complaints about Location Services Holdings, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Also handles Vehicle loan or lease
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Location Services Holdings, LLC have?
20 complaints have been filed against Location Services Holdings, LLC with the CFPB overall - 4 of them in the past year.
Does Location Services Holdings, LLC respond to complaints on time?
Location Services Holdings, LLC's CFPB timely-response rate is 85%.
What product generates the most complaints for Location Services Holdings, LLC?
Among all products tied to Location Services Holdings, LLC, "Vehicle loan or lease" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Location Services Holdings, LLC?
The most common issue reported by consumers about Location Services Holdings, LLC is "Getting a loan or lease." All complaint issues are listed above with their counts.
How do I file a complaint against Location Services Holdings, LLC?
You can file a complaint against Location Services Holdings, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Location Services Holdings, LLC?
Consumers in 15 states and territories have filed complaints about Location Services Holdings, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.