CFPB Consumer Complaint Profile
M. Richard Epps, P.C.
16 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 16
- Total complaints
- Below average
- 3
- Last 12 months
- 93.8%
- Timely response
- Below median
- 3
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, M. Richard Epps, P.C. has accumulated 16 complaints, placing it #3154 by volume. On-time replies land at 93.8%, the 26th percentile for the 100+ complaint peer group.
- #3154
- of 3,843 companies by volume
- 93.8%
- on time (26th pctile)
- Debt collection
- most-complained product
- 3
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
M. Richard Epps, P.C. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
93.8% Around the middle higher than 26% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 2 |
| 2016 | 1 |
| 2017 | 2 |
| 2018 | 1 |
| 2019 | 1 |
| 2020 | 1 |
| 2021 | 3 |
| 2024 | 2 |
| 2025 | 2 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for M. Richard Epps, P.C.
The CFPB Consumer Complaint Database has logged 16 complaints against M. Richard Epps, P.C. overall, with 3 of those filed in the trailing 12 months. Reports have come from consumers in 3 states and territories, making this a geographically concentrated complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, M. Richard Epps, P.C. posts a 93.8% reply rate on forwarded complaints. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Resolved cases drew a formal consumer-dispute rate of 33.3% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does M. Richard Epps, P.C. have?
16 complaints have been filed against M. Richard Epps, P.C. with the CFPB overall - 3 of them in the past year.
Does M. Richard Epps, P.C. respond to complaints on time?
M. Richard Epps, P.C. has a 93.8% timely response rate to CFPB complaints.
What product generates the most complaints for M. Richard Epps, P.C.?
The most complained-about product for M. Richard Epps, P.C. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with M. Richard Epps, P.C.?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against M. Richard Epps, P.C. - see all issues and counts above.
How do I file a complaint against M. Richard Epps, P.C.?
You can file a complaint against M. Richard Epps, P.C. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about M. Richard Epps, P.C.?
The CFPB has recorded complaints against M. Richard Epps, P.C. from 3 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for M. Richard Epps, P.C.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (33.3% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does M. Richard Epps, P.C. have?
16 complaints have been filed against M. Richard Epps, P.C. with the CFPB overall - 3 of them in the past year.
Does M. Richard Epps, P.C. respond to complaints on time?
M. Richard Epps, P.C. has a 93.8% timely response rate to CFPB complaints.
What product generates the most complaints for M. Richard Epps, P.C.?
The most complained-about product for M. Richard Epps, P.C. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with M. Richard Epps, P.C.?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against M. Richard Epps, P.C. - see all issues and counts above.
How do I file a complaint against M. Richard Epps, P.C.?
You can file a complaint against M. Richard Epps, P.C. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about M. Richard Epps, P.C.?
The CFPB has recorded complaints against M. Richard Epps, P.C. from 3 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.