CFPB Consumer Complaint Profile
M1 Holdings Inc.
Consumers have filed 68 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 68
- Total complaints
- Mid-range
- 17
- Last 12 months
- 95.6%
- Timely response
- Below median
- 23
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, M1 Holdings Inc. sits at #1575, with 68 complaints logged. On-time replies land at 95.6%, the 32nd percentile for the 100+ complaint peer group.
- #1575
- of 3,843 companies by volume
- 95.6%
- on time (32nd pctile)
- Checking or savings …
- most-complained product
- 23
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
M1 Holdings Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
95.6% Around the middle higher than 32% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2023 | 20 |
| 2024 | 27 |
| 2025 | 18 |
| 2026year in progress | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for M1 Holdings Inc.
The CFPB Consumer Complaint Database has logged 68 complaints against M1 Holdings Inc. overall, with 17 of those filed in the trailing 12 months. Reports have come from consumers in 23 states and territories, making this a multi-regional complaint footprint. "Checking or savings account" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Managing an account" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CFPB-forwarded complaints against M1 Holdings Inc. draw a 95.6% reply rate inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does M1 Holdings Inc. have?
68 complaints have been filed against M1 Holdings Inc. with the CFPB overall - 17 of them in the past year.
Does M1 Holdings Inc. respond to complaints on time?
M1 Holdings Inc. has a 95.6% timely response rate to CFPB complaints. This is considered excellent.
What product generates the most complaints for M1 Holdings Inc.?
Among all products tied to M1 Holdings Inc., "Checking or savings account" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with M1 Holdings Inc.?
"Managing an account" is the single most frequently cited issue in complaints against M1 Holdings Inc. - see all issues and counts above.
How do I file a complaint against M1 Holdings Inc.?
You can file a complaint against M1 Holdings Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about M1 Holdings Inc.?
The CFPB has recorded complaints against M1 Holdings Inc. from 23 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Checking or savings account
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does M1 Holdings Inc. have?
68 complaints have been filed against M1 Holdings Inc. with the CFPB overall - 17 of them in the past year.
Does M1 Holdings Inc. respond to complaints on time?
M1 Holdings Inc. has a 95.6% timely response rate to CFPB complaints. This is considered excellent.
What product generates the most complaints for M1 Holdings Inc.?
Among all products tied to M1 Holdings Inc., "Checking or savings account" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with M1 Holdings Inc.?
"Managing an account" is the single most frequently cited issue in complaints against M1 Holdings Inc. - see all issues and counts above.
How do I file a complaint against M1 Holdings Inc.?
You can file a complaint against M1 Holdings Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about M1 Holdings Inc.?
The CFPB has recorded complaints against M1 Holdings Inc. from 23 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.