CFPB Consumer Complaint Profile
McKellar & Associates Group, Inc.
What 34 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 34
- Total complaints
- Mid-range
- 0
- Last 12 months
- 94.1%
- Timely response
- Below median
- 22
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, McKellar & Associates Group, Inc. sits at #2211, with 34 complaints logged. On-time replies land at 94.1%, the 26th percentile for the 100+ complaint peer group.
- #2211
- of 3,843 companies by volume
- 94.1%
- on time (26th pctile)
- Debt collection
- most-complained product
- 22
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
McKellar & Associates Group, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
94.1% Around the middle higher than 26% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 8 |
| 2014 | 24 |
| 2015 | 1 |
| 2017 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for McKellar & Associates Group, Inc.
McKellar & Associates Group, Inc. carries 34 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 22 states and territories have weighed in, giving this a multi-regional footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Taking/threatening an illegal action" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
CFPB-forwarded complaints against McKellar & Associates Group, Inc. draw a 94.1% reply rate inside the Bureau's 15-day window. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. The company's response carried a 14.7% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 2.9% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does McKellar & Associates Group, Inc. have?
The CFPB has logged 34 complaints against McKellar & Associates Group, Inc. to date, of which 0 came in over the last 12 months.
Does McKellar & Associates Group, Inc. respond to complaints on time?
CFPB complaints against McKellar & Associates Group, Inc. draw a 94.1% timely-response rate inside the expected window.
What product generates the most complaints for McKellar & Associates Group, Inc.?
Among all products tied to McKellar & Associates Group, Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with McKellar & Associates Group, Inc.?
Consumers most often cite "Taking/threatening an illegal action" when complaining about McKellar & Associates Group, Inc.; the full issue list with counts is above.
How do I file a complaint against McKellar & Associates Group, Inc.?
You can file a complaint against McKellar & Associates Group, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about McKellar & Associates Group, Inc.?
The CFPB has recorded complaints against McKellar & Associates Group, Inc. from 22 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for McKellar & Associates Group, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (14.7% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does McKellar & Associates Group, Inc. have?
The CFPB has logged 34 complaints against McKellar & Associates Group, Inc. to date, of which 0 came in over the last 12 months.
Does McKellar & Associates Group, Inc. respond to complaints on time?
CFPB complaints against McKellar & Associates Group, Inc. draw a 94.1% timely-response rate inside the expected window.
What product generates the most complaints for McKellar & Associates Group, Inc.?
Among all products tied to McKellar & Associates Group, Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with McKellar & Associates Group, Inc.?
Consumers most often cite "Taking/threatening an illegal action" when complaining about McKellar & Associates Group, Inc.; the full issue list with counts is above.
How do I file a complaint against McKellar & Associates Group, Inc.?
You can file a complaint against McKellar & Associates Group, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about McKellar & Associates Group, Inc.?
The CFPB has recorded complaints against McKellar & Associates Group, Inc. from 22 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.