CFPB Consumer Complaint Profile
Mediation Recovery Center
Behind the 110 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-05-15
- 110
- Total complaints
- 38
- Last 12 months
- 98.2%
- Timely response
- 27
- States affected
The verdict
Among 3,848 financial companies tracked by CFPB complaint volume, Mediation Recovery Center sits at #1274, with 110 complaints logged. It answers 98.2% of complaints on time - above the 93% median for companies with 100+ complaints.
- #1274
- of 3,848 companies by volume
- 98.2%
- answered on time
- Debt collection
- most-complained product
- 27
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 4 |
| 2015 | 7 |
| 2016 | 5 |
| 2017 | 4 |
| 2018 | 4 |
| 2019 | 5 |
| 2020 | 9 |
| 2021 | 10 |
| 2022 | 5 |
| 2023 | 11 |
| 2024 | 3 |
| 2025 | 35 |
| 2026 | 8 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Mediation Recovery Center
The CFPB Consumer Complaint Database has logged 110 complaints against Mediation Recovery Center overall, with 38 of those filed in the trailing 12 months. Reports have come from consumers in 27 states and territories, making this a multi-regional complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Mediation Recovery Center answers 98.2% of forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. The company's response was formally disputed in 5.3% of resolved cases, indicating how frequently the initial fix fell short. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Mediation Recovery Center have?
Mediation Recovery Center has 110 total consumer complaints filed with the CFPB, with 38 filed in the last 12 months.
Does Mediation Recovery Center respond to complaints on time?
Mediation Recovery Center has a 98.2% timely response rate to CFPB complaints. This is considered excellent.
What product generates the most complaints for Mediation Recovery Center?
"Debt collection" draws more CFPB complaints against Mediation Recovery Center than any other product - see the full breakdown above.
What is the most common complaint issue with Mediation Recovery Center?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Mediation Recovery Center; the full issue list with counts is above.
How do I file a complaint against Mediation Recovery Center?
You can file a complaint against Mediation Recovery Center directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Mediation Recovery Center?
Mediation Recovery Center has drawn CFPB complaints from 27 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~110)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.