CFPB Consumer Complaint Profile
Empowerment Ventures, LLC
1,063 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 1,063
- Total complaints
- Among the highest
- 0
- Last 12 months
- 98.2%
- Timely response
- Above median
- 47
- States affected
The verdict
Empowerment Ventures, LLC ranks #311 of 3,843 financial companies by CFPB complaint volume, with 1,063 complaints on record. On-time replies land at 98.2%, the 50th percentile for the 100+ complaint peer group.
- #311
- of 3,843 companies by volume
- 98.2%
- on time (50th pctile)
- Prepaid card
- most-complained product
- 47
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Empowerment Ventures, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
98.2% Higher than most higher than 50% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2016 to 2017 complete years
- Annual CFPB complaint volume moved from 118 in 2016 to 74 in 2017 (2016 → 2017).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 871 |
| 2016 | 118 |
| 2017 | 74 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Empowerment Ventures, LLC
The CFPB Consumer Complaint Database has logged 1,063 complaints against Empowerment Ventures, LLC overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 47 states and territories, making this a nationwide complaint footprint. The single largest complaint category is "Prepaid card," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Unauthorized transactions/trans. issues" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Empowerment Ventures, LLC posts a 98.2% reply rate on forwarded complaints. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. The company's response carried a 4.8% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, the consumer-relief closure rate is 81.7%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Empowerment Ventures, LLC have?
Empowerment Ventures, LLC has 1,063 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Empowerment Ventures, LLC respond to complaints on time?
Empowerment Ventures, LLC's CFPB timely-response rate is 98.2%. This is considered excellent.
What product generates the most complaints for Empowerment Ventures, LLC?
Among all products tied to Empowerment Ventures, LLC, "Prepaid card" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Empowerment Ventures, LLC?
Consumers most often cite "Unauthorized transactions/trans. issues" when complaining about Empowerment Ventures, LLC; the full issue list with counts is above.
How do I file a complaint against Empowerment Ventures, LLC?
You can file a complaint against Empowerment Ventures, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Empowerment Ventures, LLC?
The CFPB has recorded complaints against Empowerment Ventures, LLC from 47 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Empowerment Ventures, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar complaint volume
Nearest companies by total CFPB complaint count (1,063 here).
Similar dispute rates
Nearest companies by share of complaints marked disputed (4.8% here).
Also handles Prepaid card
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Empowerment Ventures, LLC have?
Empowerment Ventures, LLC has 1,063 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Empowerment Ventures, LLC respond to complaints on time?
Empowerment Ventures, LLC's CFPB timely-response rate is 98.2%. This is considered excellent.
What product generates the most complaints for Empowerment Ventures, LLC?
Among all products tied to Empowerment Ventures, LLC, "Prepaid card" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Empowerment Ventures, LLC?
Consumers most often cite "Unauthorized transactions/trans. issues" when complaining about Empowerment Ventures, LLC; the full issue list with counts is above.
How do I file a complaint against Empowerment Ventures, LLC?
You can file a complaint against Empowerment Ventures, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Empowerment Ventures, LLC?
The CFPB has recorded complaints against Empowerment Ventures, LLC from 47 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.