CFPB Consumer Complaint Profile
Medical Business Bureau
What 400 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-05-15
- 400
- Total complaints
- 12
- Last 12 months
- 94%
- Timely response
- 29
- States affected
The verdict
400 CFPB complaints put Medical Business Bureau at #577 out of 3,848 financial companies ranked by complaint volume. Its on-time response rate is 94%, ahead of the 93% median among companies with 100+ complaints.
- #577
- of 3,848 companies by volume
- 94%
- answered on time
- Debt collection
- most-complained product
- 29
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 3 |
| 2014 | 33 |
| 2015 | 48 |
| 2016 | 27 |
| 2017 | 58 |
| 2018 | 36 |
| 2019 | 28 |
| 2020 | 32 |
| 2021 | 44 |
| 2022 | 26 |
| 2023 | 18 |
| 2024 | 33 |
| 2025 | 14 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Medical Business Bureau
400 complaints against Medical Business Bureau appear in the CFPB record, including 12 from the trailing year. The 29 states and territories represented put this footprint in multi-regional territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
94% of CFPB-forwarded complaints against Medical Business Bureau get a reply inside the Bureau's 15-day window. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. The company's response was formally disputed in 33.8% of resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 2.3% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Medical Business Bureau have?
The CFPB has logged 400 complaints against Medical Business Bureau to date, of which 12 came in over the last 12 months.
Does Medical Business Bureau respond to complaints on time?
Medical Business Bureau has a 94% timely response rate to CFPB complaints.
What product generates the most complaints for Medical Business Bureau?
Among all products tied to Medical Business Bureau, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Medical Business Bureau?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Medical Business Bureau - see all issues and counts above.
How do I file a complaint against Medical Business Bureau?
You can file a complaint against Medical Business Bureau directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Medical Business Bureau?
The CFPB has recorded complaints against Medical Business Bureau from 29 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~400)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.