CFPB Consumer Complaint Profile
Medical Society Business Services, Inc.
234 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-05-15
- 234
- Total complaints
- 0
- Last 12 months
- 91%
- Timely response
- 17
- States affected
The verdict
234 CFPB complaints put Medical Society Business Services, Inc. at #818 out of 3,848 financial companies ranked by complaint volume. Its on-time response rate is 91%, trailing the 93% median among companies with 100+ complaints.
- #818
- of 3,848 companies by volume
- 91%
- answered on time
- Debt collection
- most-complained product
- 17
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 5 |
| 2014 | 14 |
| 2015 | 19 |
| 2016 | 20 |
| 2017 | 27 |
| 2018 | 32 |
| 2019 | 22 |
| 2020 | 40 |
| 2021 | 30 |
| 2022 | 16 |
| 2023 | 8 |
| 2024 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Medical Society Business Services, Inc.
234 complaints against Medical Society Business Services, Inc. appear in the CFPB record, including 0 from the trailing year. The 17 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Medical Society Business Services, Inc. answers 91% of forwarded complaints. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. In 29% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 41.5% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Medical Society Business Services, Inc. have?
Medical Society Business Services, Inc. has 234 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Medical Society Business Services, Inc. respond to complaints on time?
91% of the CFPB complaints against Medical Society Business Services, Inc. get a response within the expected window.
What product generates the most complaints for Medical Society Business Services, Inc.?
"Debt collection" draws more CFPB complaints against Medical Society Business Services, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Medical Society Business Services, Inc.?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Medical Society Business Services, Inc.; the full issue list with counts is above.
How do I file a complaint against Medical Society Business Services, Inc.?
You can file a complaint against Medical Society Business Services, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Medical Society Business Services, Inc.?
Medical Society Business Services, Inc. has drawn CFPB complaints from 17 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~234)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.