CFPB Consumer Complaint Profile
Medical Society Business Services, Inc.
234 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 234
- Total complaints
- Above average
- 0
- Last 12 months
- 91%
- Timely response
- Bottom quartile
- 17
- States affected
The verdict
234 CFPB complaints put Medical Society Business Services, Inc. at #817 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 91%, the 19th percentile among companies with 100+ complaints.
- #817
- of 3,843 companies by volume
- 91%
- on time (19th pctile)
- Debt collection
- most-complained product
- 17
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Medical Society Business Services, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
91% Among the lowest higher than 19% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 5 |
| 2014 | 14 |
| 2015 | 19 |
| 2016 | 20 |
| 2017 | 27 |
| 2018 | 32 |
| 2019 | 22 |
| 2020 | 40 |
| 2021 | 30 |
| 2022 | 16 |
| 2023 | 8 |
| 2024 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Medical Society Business Services, Inc.
234 complaints against Medical Society Business Services, Inc. appear in the CFPB record, including 0 from the trailing year. The 17 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Medical Society Business Services, Inc. posts a 91% reply rate on forwarded complaints. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Resolved cases drew a formal consumer-dispute rate of 29% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 41.5%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Medical Society Business Services, Inc. have?
Medical Society Business Services, Inc. has 234 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Medical Society Business Services, Inc. respond to complaints on time?
CFPB complaints against Medical Society Business Services, Inc. draw a 91% timely-response rate inside the expected window.
What product generates the most complaints for Medical Society Business Services, Inc.?
"Debt collection" draws more CFPB complaints against Medical Society Business Services, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Medical Society Business Services, Inc.?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Medical Society Business Services, Inc.; the full issue list with counts is above.
How do I file a complaint against Medical Society Business Services, Inc.?
You can file a complaint against Medical Society Business Services, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Medical Society Business Services, Inc.?
Medical Society Business Services, Inc. has drawn CFPB complaints from 17 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Medical Society Business Services, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (29% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.