CFPB Consumer Complaint Profile
Mercury Technologies, Inc.
Behind the CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 204
- Total complaints
- Above average
- 77
- Last 12 months
- 99.5%
- Timely response
- Above median
- 35
- States affected
The verdict
Mercury Technologies, Inc. ranks #913 of 3,843 financial companies by CFPB complaint volume. Its on-time response record is at the 72nd percentile among companies with 100+ complaints.
- Checking or savings …
- most-complained product
- CA
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Mercury Technologies, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
99.5% Higher than most higher than 72% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2022 | 7 |
| 2023 | 18 |
| 2024 | 79 |
| 2025 | 84 |
| 2026year in progress | 16 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Mercury Technologies, Inc.
The CFPB Consumer Complaint Database shows a multi-regional complaint footprint for Mercury Technologies, Inc., with consumers across the country filing against it. "Checking or savings account" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Closing an account," a reasonable starting point for understanding recurring friction.
Timely response is the share of CFPB-forwarded complaints that receive a company reply within the 15-day window the Bureau expects. This company's rate is at or above the industry benchmark, which suggests its intake and escalation processes are functioning as designed. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Also handles Checking or savings account
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Mercury Technologies, Inc. have?
204 complaints have been filed against Mercury Technologies, Inc. with the CFPB overall - 77 of them in the past year.
Does Mercury Technologies, Inc. respond to complaints on time?
Mercury Technologies, Inc. has a 99.5% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.
What product generates the most complaints for Mercury Technologies, Inc.?
The most complained-about product for Mercury Technologies, Inc. is "Checking or savings account." You can view the full product breakdown on this page.
What is the most common complaint issue with Mercury Technologies, Inc.?
Consumers most often cite "Closing an account" when complaining about Mercury Technologies, Inc.; the full issue list with counts is above.
How do I file a complaint against Mercury Technologies, Inc.?
You can file a complaint against Mercury Technologies, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Mercury Technologies, Inc.?
Consumers in 35 states and territories have filed complaints about Mercury Technologies, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.