CFPB Consumer Complaint Profile
Meridian Financial Services, Inc.
Behind the 499 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-05-15
- 499
- Total complaints
- 142
- Last 12 months
- 92.8%
- Timely response
- 43
- States affected
The verdict
Out of 3,848 financial companies in the CFPB database, Meridian Financial Services, Inc. has accumulated 499 complaints, placing it #513 by volume. It answers 92.8% of complaints on time - below the 93% median for companies with 100+ complaints.
- #513
- of 3,848 companies by volume
- 92.8%
- answered on time
- Debt collection
- most-complained product
- 43
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 3 |
| 2014 | 23 |
| 2015 | 29 |
| 2016 | 30 |
| 2017 | 26 |
| 2018 | 32 |
| 2019 | 21 |
| 2020 | 34 |
| 2021 | 25 |
| 2022 | 25 |
| 2023 | 33 |
| 2024 | 65 |
| 2025 | 128 |
| 2026 | 25 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Meridian Financial Services, Inc.
The CFPB Consumer Complaint Database has logged 499 complaints against Meridian Financial Services, Inc. overall, with 142 of those filed in the trailing 12 months. Reports have come from consumers in 43 states and territories, making this a nationwide complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Meridian Financial Services, Inc. answers 92.8% of forwarded complaints. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Consumers formally disputed the company's response in 15.4% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 4.8% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Meridian Financial Services, Inc. have?
The CFPB has logged 499 complaints against Meridian Financial Services, Inc. to date, of which 142 came in over the last 12 months.
Does Meridian Financial Services, Inc. respond to complaints on time?
Meridian Financial Services, Inc.'s CFPB timely-response rate is 92.8%.
What product generates the most complaints for Meridian Financial Services, Inc.?
Among all products tied to Meridian Financial Services, Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Meridian Financial Services, Inc.?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Meridian Financial Services, Inc.; the full issue list with counts is above.
How do I file a complaint against Meridian Financial Services, Inc.?
You can file a complaint against Meridian Financial Services, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Meridian Financial Services, Inc.?
Meridian Financial Services, Inc. has drawn CFPB complaints from 43 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~499)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.