CFPB Consumer Complaint Profile
Meridian Financial Services, Inc.
Behind the 499 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 499
- Total complaints
- Above average
- 142
- Last 12 months
- 92.8%
- Timely response
- Bottom quartile
- 43
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Meridian Financial Services, Inc. has accumulated 499 complaints, placing it #512 by volume. It posts a 92.8% on-time response rate, the 23rd percentile among companies with 100+ complaints.
- #512
- of 3,843 companies by volume
- 92.8%
- on time (23rd pctile)
- Debt collection
- most-complained product
- 43
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Meridian Financial Services, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
92.8% Among the lowest higher than 23% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 65 in 2024 to 128 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 3 |
| 2014 | 23 |
| 2015 | 29 |
| 2016 | 30 |
| 2017 | 26 |
| 2018 | 32 |
| 2019 | 21 |
| 2020 | 34 |
| 2021 | 25 |
| 2022 | 25 |
| 2023 | 33 |
| 2024 | 65 |
| 2025 | 128 |
| 2026year in progress | 25 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Meridian Financial Services, Inc.
The CFPB Consumer Complaint Database has logged 499 complaints against Meridian Financial Services, Inc. overall, with 142 of those filed in the trailing 12 months. Reports have come from consumers in 43 states and territories, making this a nationwide complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Meridian Financial Services, Inc. posts a 92.8% reply rate on forwarded complaints. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Consumers formally disputed the company's response at a 15.4% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 4.8%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Meridian Financial Services, Inc. have?
The CFPB has logged 499 complaints against Meridian Financial Services, Inc. to date, of which 142 came in over the last 12 months.
Does Meridian Financial Services, Inc. respond to complaints on time?
Meridian Financial Services, Inc.'s CFPB timely-response rate is 92.8%.
What product generates the most complaints for Meridian Financial Services, Inc.?
Among all products tied to Meridian Financial Services, Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Meridian Financial Services, Inc.?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Meridian Financial Services, Inc.; the full issue list with counts is above.
How do I file a complaint against Meridian Financial Services, Inc.?
You can file a complaint against Meridian Financial Services, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Meridian Financial Services, Inc.?
Meridian Financial Services, Inc. has drawn CFPB complaints from 43 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Meridian Financial Services, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (15.4% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.