CFPB Consumer Complaint Profile
Meritize Financial Inc.
Behind the CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 61
- Total complaints
- Mid-range
- 40
- Last 12 months
- 98.4%
- Timely response
- Above median
- 18
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Meritize Financial Inc. places #1659 by volume. On response speed it sits at the 52nd percentile among companies with 100+ complaints.
- Student loan
- most-complained product
- NJ
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Meritize Financial Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
98.4% Higher than most higher than 52% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 11 in 2024 to 31 in 2025 (2024 → 2025).
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2019 | 1 |
| 2020 | 1 |
| 2021 | 2 |
| 2022 | 3 |
| 2023 | 2 |
| 2024 | 11 |
| 2025 | 31 |
| 2026year in progress | 10 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Meritize Financial Inc.
The CFPB Consumer Complaint Database shows a multi-regional complaint footprint for Meritize Financial Inc., with consumers across the country filing against it. "Student loan" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Dealing with your lender or servicer," a reasonable starting point for understanding recurring friction.
Timely response is the share of CFPB-forwarded complaints that receive a company reply within the 15-day window the Bureau expects. This company's rate is at or above benchmark levels, a sign it handles intake and escalation well. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Also handles Student loan
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Meritize Financial Inc. have?
The CFPB has logged 61 complaints against Meritize Financial Inc. to date, of which 40 came in over the last 12 months.
Does Meritize Financial Inc. respond to complaints on time?
Meritize Financial Inc.'s CFPB timely-response rate is 98.4%. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Meritize Financial Inc.?
Among all products tied to Meritize Financial Inc., "Student loan" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Meritize Financial Inc.?
"Dealing with your lender or servicer" is the single most frequently cited issue in complaints against Meritize Financial Inc. - see all issues and counts above.
How do I file a complaint against Meritize Financial Inc.?
You can file a complaint against Meritize Financial Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Meritize Financial Inc.?
The CFPB has recorded complaints against Meritize Financial Inc. from 18 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.