CFPB Consumer Complaint Profile
Mid-Atlantic Consumer Services
Consumers have filed 46 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 46
- Total complaints
- Mid-range
- 0
- Last 12 months
- 80.4%
- Timely response
- Bottom decile
- 22
- States affected
The verdict
46 CFPB complaints put Mid-Atlantic Consumer Services at #1915 out of 3,843 financial companies ranked by complaint volume. On-time replies land at 80.4%, the 10th percentile for the 100+ complaint peer group.
- #1915
- of 3,843 companies by volume
- 80.4%
- on time (10th pctile)
- Debt collection
- most-complained product
- 22
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Mid-Atlantic Consumer Services vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
80.4% Among the lowest higher than 10% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 25 |
| 2016 | 15 |
| 2018 | 4 |
| 2020 | 1 |
| 2021 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Mid-Atlantic Consumer Services
Mid-Atlantic Consumer Services carries 46 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 22 states and territories have weighed in, giving this a multi-regional footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Taking/threatening an illegal action" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Mid-Atlantic Consumer Services's timely response rate stands at 80.4%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. The company's response carried a 17.5% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Mid-Atlantic Consumer Services have?
The CFPB has logged 46 complaints against Mid-Atlantic Consumer Services to date, of which 0 came in over the last 12 months.
Does Mid-Atlantic Consumer Services respond to complaints on time?
CFPB complaints against Mid-Atlantic Consumer Services draw a 80.4% timely-response rate inside the expected window.
What product generates the most complaints for Mid-Atlantic Consumer Services?
Among all products tied to Mid-Atlantic Consumer Services, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Mid-Atlantic Consumer Services?
"Taking/threatening an illegal action" is the single most frequently cited issue in complaints against Mid-Atlantic Consumer Services - see all issues and counts above.
How do I file a complaint against Mid-Atlantic Consumer Services?
You can file a complaint against Mid-Atlantic Consumer Services directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Mid-Atlantic Consumer Services?
The CFPB has recorded complaints against Mid-Atlantic Consumer Services from 22 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Mid-Atlantic Consumer Services: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (17.5% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Mid-Atlantic Consumer Services have?
The CFPB has logged 46 complaints against Mid-Atlantic Consumer Services to date, of which 0 came in over the last 12 months.
Does Mid-Atlantic Consumer Services respond to complaints on time?
CFPB complaints against Mid-Atlantic Consumer Services draw a 80.4% timely-response rate inside the expected window.
What product generates the most complaints for Mid-Atlantic Consumer Services?
Among all products tied to Mid-Atlantic Consumer Services, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Mid-Atlantic Consumer Services?
"Taking/threatening an illegal action" is the single most frequently cited issue in complaints against Mid-Atlantic Consumer Services - see all issues and counts above.
How do I file a complaint against Mid-Atlantic Consumer Services?
You can file a complaint against Mid-Atlantic Consumer Services directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Mid-Atlantic Consumer Services?
The CFPB has recorded complaints against Mid-Atlantic Consumer Services from 22 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.