CFPB Consumer Complaint Profile
Cavalry Investments, LLC
Behind the 5,708 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 5,708
- Total complaints
- Among the highest
- 1,213
- Last 12 months
- 100%
- Timely response
- Top decile
- 53
- States affected
The verdict
Cavalry Investments, LLC ranks #93 of 3,843 financial companies by CFPB complaint volume, with 5,708 complaints on record. It posts a 100% on-time response rate, the 86th percentile among companies with 100+ complaints.
- #93
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Debt collection
- most-complained product
- 53
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Cavalry Investments, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 759 in 2024 to 1,169 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 102 |
| 2014 | 315 |
| 2015 | 287 |
| 2016 | 260 |
| 2017 | 347 |
| 2018 | 360 |
| 2019 | 287 |
| 2020 | 334 |
| 2021 | 384 |
| 2022 | 363 |
| 2023 | 442 |
| 2024 | 759 |
| 2025 | 1,169 |
| 2026year in progress | 299 |
Complaints by State (Top 15)
Company Responses
Cavalry Investments, LLC Complaint Concentration Profile
Cavalry Investments, LLC is a high-volume CFPB cohort (5,708 complaints) - enough filings to measure how concentrated the product and issue mix is, not just the headline totals. Across 40 named product lines in the stored breakdown, the leading three (Debt collection, Debt collection, Credit reporting or other personal consumer reports) hold a 70.3% share of product-tagged complaints. The Herfindahl index on that product mix is 0.208 (1.0 = a single product owns every tagged complaint; lower = a broader book).
On the issue side, 15 named issues appear in the top list; the leading three (Attempts to collect debt not owed, Written notification about debt, Incorrect information on your report) cover a 53.8% share of those mentions. That multi-issue footprint is the profile thin-volume companies cannot show - their pages stop at a short bar list because the sample cannot support a concentration read.
Geography tells a similar story: the top three states (Florida, California, Texas) hold a 36.6% share of state-tagged volume across 53 jurisdictions on file. A concentrated state trio can hint at regional servicing stress; a flatter map usually tracks a nationwide book.
Among coded company responses, "Closed with explanation" leads at a 78.3% share among the 5,708 response-tagged complaints (4,467 filings). Read that mix next to the timely-response and relief rates above - both describe process outcomes, not a finding of wrongdoing.
Peak filing year was 2025 (1,169 complaints); the lightest year on file was 2013 (102). From 2024 to 2025, annual volume rose 54.0% (759 → 1,169). Year-to-year swings at this volume usually track product launches, servicing changes, and consumer awareness more than a single-event spike.
What the CFPB Complaint Record Shows for Cavalry Investments, LLC
5,708 complaints against Cavalry Investments, LLC appear in the CFPB record, including 1,213 from the trailing year. The 53 states and territories represented put this footprint in nationwide territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Cavalry Investments, LLC posts a 100% reply rate on forwarded complaints. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Consumers formally disputed the company's response at a 17.7% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 21.7%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Cavalry Investments, LLC have?
5,708 complaints have been filed against Cavalry Investments, LLC with the CFPB overall - 1,213 of them in the past year.
Does Cavalry Investments, LLC respond to complaints on time?
CFPB complaints against Cavalry Investments, LLC draw a 100% timely-response rate inside the expected window. That is a strong response record by CFPB standards.
What product generates the most complaints for Cavalry Investments, LLC?
Among all products tied to Cavalry Investments, LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Cavalry Investments, LLC?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Cavalry Investments, LLC; the full issue list with counts is above.
How do I file a complaint against Cavalry Investments, LLC?
You can file a complaint against Cavalry Investments, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Cavalry Investments, LLC?
The CFPB has recorded complaints against Cavalry Investments, LLC from 53 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Cavalry Investments, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar complaint volume
Nearest companies by total CFPB complaint count (5,708 here).
Similar dispute rates
Nearest companies by share of complaints marked disputed (17.7% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.