CAVALRY INVESTMENTS, LLC

CFPB Consumer Complaint Profile

5,708
Total Complaints
1,213
Last 12 Months
100%
Timely Response
53
States Affected
CAVALRY INVESTMENTS, LLC timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Credit utilization context — why this matters

A primer on how revolving balance ratios shape credit-bureau scoring; useful when reading complaints about account closures and credit-line cuts.

Ideal (+0 to +10)0-10Healthy (~0 to -10)10-30Moderate (-10 to -30)30-50High (-30 to -50)50-75Very high (-45 to -70)75-100Maxed (-60 to -100+)100-12030%

FICO impact ranges synthesize myFICO + Experian + Equifax consumer-education materials. Individual results vary.

Complaints by Product

Debt collection — Credit card debt 1,942
Debt collection — I do not know 1,399
Credit reporting or other personal consumer reports — Credit reporting 671
Debt collection — Credit card 594
Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 418
Debt collection — Other debt 238
Debt collection — Other (i.e. phone, health club, etc.) 113
Debt collection — Auto debt 83
Debt collection — Auto 47
Credit card 31

Top Issues

1.Attempts to collect debt not owed 1,536
2.Written notification about debt 859
3.Incorrect information on your report 602
4.False statements or representation 517
5.Took or threatened to take negative or legal action 444
6.Cont'd attempts collect debt not owed 369
7.Disclosure verification of debt 304
8.Improper use of your report 225
9.Communication tactics 220
10.Problem with a company's investigation into an existing problem 147

Complaints by Year

Year Complaints
2013 102
2014 315
2015 287
2016 260
2017 347
2018 360
2019 287
2020 334
2021 384
2022 363
2023 442
2024 759
2025 1,169
2026 299

Complaints by State (Top 15)

Florida 762
California 735
Texas 581
New York 440
Georgia 381
Pennsylvania 270
Illinois 263
New Jersey 201
Michigan 138
Ohio 126
Maryland 121
Virginia 114
Massachusetts 112
Arizona 112
South Carolina 105

Company Responses

Closed with explanation 4,467
Closed with non-monetary relief 1,213
Closed with monetary relief 26
Closed 1
Untimely response 1

What the CFPB Complaint Record Shows for CAVALRY INVESTMENTS, LLC

The CFPB Consumer Complaint Database has logged 5,708 complaints against CAVALRY INVESTMENTS, LLC overall, with 1,213 of those filed in the trailing 12 months. Reports have come from consumers in 53 states and territories, making this a nationwide complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

CAVALRY INVESTMENTS, LLC's timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Consumers formally disputed the company's response in 17.7% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 21.7% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does CAVALRY INVESTMENTS, LLC have?

CAVALRY INVESTMENTS, LLC has 5,708 total consumer complaints filed with the CFPB, with 1,213 filed in the last 12 months.

Does CAVALRY INVESTMENTS, LLC respond to complaints on time?

CAVALRY INVESTMENTS, LLC has a 100% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for CAVALRY INVESTMENTS, LLC?

The most complained-about product for CAVALRY INVESTMENTS, LLC is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with CAVALRY INVESTMENTS, LLC?

The most common issue reported by consumers about CAVALRY INVESTMENTS, LLC is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against CAVALRY INVESTMENTS, LLC?

You can file a complaint against CAVALRY INVESTMENTS, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about CAVALRY INVESTMENTS, LLC?

Consumers in 53 states and territories have filed complaints about CAVALRY INVESTMENTS, LLC with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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