CFPB Consumer Complaint Profile
Motolease, LLC
Consumers have filed 67 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 67
- Total complaints
- Mid-range
- 0
- Last 12 months
- 73.1%
- Timely response
- Bottom decile
- 17
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Motolease, LLC has accumulated 67 complaints, placing it #1580 by volume. Its on-time response rate is 73.1%, the 7th percentile among companies with 100+ complaints.
- #1580
- of 3,843 companies by volume
- 73.1%
- on time (7th pctile)
- Credit reporting, cr…
- most-complained product
- 17
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Motolease, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
73.1% Among the lowest higher than 7% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2017 | 4 |
| 2018 | 17 |
| 2019 | 5 |
| 2020 | 7 |
| 2021 | 5 |
| 2022 | 8 |
| 2023 | 12 |
| 2024 | 9 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Motolease, LLC
The CFPB Consumer Complaint Database has logged 67 complaints against Motolease, LLC overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 17 states and territories, making this a multi-regional complaint footprint. "Credit reporting, credit repair services, or other personal consumer reports" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Incorrect information on your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CFPB-forwarded complaints against Motolease, LLC draw a 73.1% reply rate inside the Bureau's 15-day window. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 4.5% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Motolease, LLC have?
Motolease, LLC has 67 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Motolease, LLC respond to complaints on time?
Motolease, LLC's CFPB timely-response rate is 73.1%. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Motolease, LLC?
Among all products tied to Motolease, LLC, "Credit reporting, credit repair services, or other personal consumer reports" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Motolease, LLC?
Consumers most often cite "Incorrect information on your report" when complaining about Motolease, LLC; the full issue list with counts is above.
How do I file a complaint against Motolease, LLC?
You can file a complaint against Motolease, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Motolease, LLC?
Consumers in 17 states and territories have filed complaints about Motolease, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Also handles Credit reporting, credit repair services, or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Motolease, LLC have?
Motolease, LLC has 67 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Motolease, LLC respond to complaints on time?
Motolease, LLC's CFPB timely-response rate is 73.1%. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Motolease, LLC?
Among all products tied to Motolease, LLC, "Credit reporting, credit repair services, or other personal consumer reports" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Motolease, LLC?
Consumers most often cite "Incorrect information on your report" when complaining about Motolease, LLC; the full issue list with counts is above.
How do I file a complaint against Motolease, LLC?
You can file a complaint against Motolease, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Motolease, LLC?
Consumers in 17 states and territories have filed complaints about Motolease, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.