CFPB Consumer Complaint Profile

Mullooly Jeffrey Rooney & Flynn

Consumers have filed 137 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

137
Total complaints
Mid-range
28
Last 12 months
100%
Timely response
Top decile
5
States affected

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The verdict

Mullooly Jeffrey Rooney & Flynn ranks #1149 of 3,843 financial companies by CFPB complaint volume, with 137 complaints on record. Its on-time response rate is 100%, the 86th percentile among companies with 100+ complaints.

#1149
of 3,843 companies by volume
100%
on time (86th pctile)
Debt collection
most-complained product
5
states with complaints
C
PlainCredit Trust Score
58/100
Mullooly Jeffrey Rooney & Flynn · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate F 25.8%
Share of responses the consumer disputed (lower is better)
Relief Rate C- 1.5%
Share of complaints closed with monetary or non-monetary relief

Mullooly Jeffrey Rooney & Flynn vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Mullooly Jeffrey Rooney & Flynn timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Credit card debt 78
Debt collection - I do not know 14
Debt collection - Credit card 11
Debt collection - Other debt 9
Debt collection - Other (i.e. phone, health club, etc.) 9
Debt collection - Medical 6
Debt collection - Medical debt 3
Credit reporting or other personal consumer reports - Credit reporting 3
Credit card 1
Credit reporting or other personal consumer reports - Other personal consumer report 1

Top Issues

1.Took or threatened to take negative or legal action 30
2.False statements or representation 24
3.Written notification about debt 23
4.Attempts to collect debt not owed 15
5.Threatened to contact someone or share information improperly 9
6.Communication tactics 8
7.Disclosure verification of debt 7
8.Cont'd attempts collect debt not owed 6
9.Taking/threatening an illegal action 5
10.Improper contact or sharing of info 3

Complaints by Year

Year Complaints
2013 1
2014 9
2015 12
2016 8
2017 4
2018 7
2019 4
2020 4
2021 11
2022 8
2023 9
2024 29
2025 26
2026year in progress 5

Complaints by State (Top 15)

New York 108
New Jersey 26
Delaware 1
Connecticut 1
Massachusetts 1

Company Responses

Closed with explanation 133
Closed 2
Closed with non-monetary relief 2

What the CFPB Complaint Record Shows for Mullooly Jeffrey Rooney & Flynn

137 complaints against Mullooly Jeffrey Rooney & Flynn appear in the CFPB record, including 28 from the trailing year. The 5 states and territories represented put this footprint in geographically concentrated territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Took or threatened to take negative or legal action" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

CFPB-forwarded complaints against Mullooly Jeffrey Rooney & Flynn draw a 100% reply rate inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. The company's response carried a 25.8% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 1.5% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Mullooly Jeffrey Rooney & Flynn have?

The CFPB has logged 137 complaints against Mullooly Jeffrey Rooney & Flynn to date, of which 28 came in over the last 12 months.

Does Mullooly Jeffrey Rooney & Flynn respond to complaints on time?

Mullooly Jeffrey Rooney & Flynn has a 100% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Mullooly Jeffrey Rooney & Flynn?

"Debt collection" draws more CFPB complaints against Mullooly Jeffrey Rooney & Flynn than any other product - see the full breakdown above.

What is the most common complaint issue with Mullooly Jeffrey Rooney & Flynn?

"Took or threatened to take negative or legal action" is the single most frequently cited issue in complaints against Mullooly Jeffrey Rooney & Flynn - see all issues and counts above.

How do I file a complaint against Mullooly Jeffrey Rooney & Flynn?

You can file a complaint against Mullooly Jeffrey Rooney & Flynn directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Mullooly Jeffrey Rooney & Flynn?

Consumers in 5 states and territories have filed complaints about Mullooly Jeffrey Rooney & Flynn with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Mullooly Jeffrey Rooney & Flynn: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (25.8% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026