CFPB Consumer Complaint Profile

N26 Inc.

Behind the CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

90
Total complaints
Mid-range
1
Last 12 months
100%
Timely response
Top decile
26
States affected

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The verdict

Out of 3,843 financial companies in the CFPB database, N26 Inc. places #1391 by volume. For answering complaints on time it stands at the 86th percentile in the 100+ complaint peer group.

Checking or savings …
most-complained product
CA
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

B
PlainCredit Trust Score
71/100
N26 Inc. · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate D 1.1%
Share of complaints closed with monetary or non-monetary relief

N26 Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Reading this profile

Complaints by Product

Checking or savings account - Checking account 73
Credit card or prepaid card - General-purpose prepaid card 4
Money transfer, virtual currency, or money service - Mobile or digital wallet 4
Checking or savings account - Other banking product or service 2
Money transfer, virtual currency, or money service - International money transfer 2
Checking or savings account - Savings account 2
Credit card or prepaid card - Store credit card 1
Credit card or prepaid card - General-purpose credit card or charge card 1
Money transfer, virtual currency, or money service - Domestic (US) money transfer 1

Top Issues

1.Managing an account 42
2.Closing an account 27
3.Opening an account 5
4.Problem with a lender or other company charging your account 3
5.Fraud or scam 3
6.Confusing or missing disclosures 2
7.Getting a credit card 1
8.Problem with a purchase or transfer 1
9.Trouble using your card 1
10.Problem getting a card or closing an account 1

Complaints by Year

Year Complaints
2019 2
2020 38
2021 39
2022 5
2023 4
2025 1
2026year in progress 1

Complaints by State (Top 15)

California 12
Texas 10
Florida 9
New York 8
Massachusetts 7
Illinois 6
Michigan 4
Georgia 3
Indiana 3
Maryland 3
Ohio 3
North Carolina 3
Kentucky 2
New Jersey 2
Louisiana 2

Company Responses

Closed with explanation 89
Closed with monetary relief 1

What the CFPB Complaint Record Shows for N26 Inc.

The CFPB Consumer Complaint Database shows a multi-regional complaint footprint for N26 Inc., with consumers across the country filing against it. The single largest complaint category is "Checking or savings account," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Managing an account" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

The timely-response measure counts forwarded complaints answered inside the Bureau's 15-day window. This company's rate is at or above benchmark levels, a sign it handles intake and escalation well. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Also handles Checking or savings account

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does N26 Inc. have?

N26 Inc. has 90 total consumer complaints filed with the CFPB, with 1 filed in the last 12 months.

Does N26 Inc. respond to complaints on time?

N26 Inc. has a 100% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.

What product generates the most complaints for N26 Inc.?

Among all products tied to N26 Inc., "Checking or savings account" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with N26 Inc.?

"Managing an account" is the single most frequently cited issue in complaints against N26 Inc. - see all issues and counts above.

How do I file a complaint against N26 Inc.?

You can file a complaint against N26 Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about N26 Inc.?

Consumers in 26 states and territories have filed complaints about N26 Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

N26 Inc.'s complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.