CFPB Consumer Complaint Profile
Nationwide Acceptance LLC
Consumers have filed 143 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 143
- Total complaints
- Mid-range
- 21
- Last 12 months
- 99.3%
- Timely response
- Above median
- 26
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Nationwide Acceptance LLC sits at #1123, with 143 complaints logged. It posts a 99.3% on-time response rate, the 66th percentile among companies with 100+ complaints.
- #1123
- of 3,843 companies by volume
- 99.3%
- on time (66th pctile)
- Credit reporting, cr…
- most-complained product
- 26
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Nationwide Acceptance LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
99.3% Higher than most higher than 66% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 8 in 2024 to 22 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 3 |
| 2015 | 6 |
| 2016 | 12 |
| 2017 | 18 |
| 2018 | 11 |
| 2019 | 9 |
| 2020 | 14 |
| 2021 | 12 |
| 2022 | 9 |
| 2023 | 15 |
| 2024 | 8 |
| 2025 | 22 |
| 2026year in progress | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Nationwide Acceptance LLC
143 complaints against Nationwide Acceptance LLC appear in the CFPB record, including 21 from the trailing year. The 26 states and territories represented put this footprint in multi-regional territory. The single largest complaint category is "Credit reporting, credit repair services, or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Improper use of your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Nationwide Acceptance LLC posts a 99.3% reply rate on forwarded complaints. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Consumers formally disputed the company's response at a 20% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 6.3% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Nationwide Acceptance LLC have?
Nationwide Acceptance LLC has 143 total consumer complaints filed with the CFPB, with 21 filed in the last 12 months.
Does Nationwide Acceptance LLC respond to complaints on time?
CFPB complaints against Nationwide Acceptance LLC draw a 99.3% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Nationwide Acceptance LLC?
"Credit reporting, credit repair services, or other personal consumer reports" draws more CFPB complaints against Nationwide Acceptance LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Nationwide Acceptance LLC?
Consumers most often cite "Improper use of your report" when complaining about Nationwide Acceptance LLC; the full issue list with counts is above.
How do I file a complaint against Nationwide Acceptance LLC?
You can file a complaint against Nationwide Acceptance LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Nationwide Acceptance LLC?
Consumers in 26 states and territories have filed complaints about Nationwide Acceptance LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Nationwide Acceptance LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (20% here).
Also handles Credit reporting, credit repair services, or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Nationwide Acceptance LLC have?
Nationwide Acceptance LLC has 143 total consumer complaints filed with the CFPB, with 21 filed in the last 12 months.
Does Nationwide Acceptance LLC respond to complaints on time?
CFPB complaints against Nationwide Acceptance LLC draw a 99.3% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Nationwide Acceptance LLC?
"Credit reporting, credit repair services, or other personal consumer reports" draws more CFPB complaints against Nationwide Acceptance LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Nationwide Acceptance LLC?
Consumers most often cite "Improper use of your report" when complaining about Nationwide Acceptance LLC; the full issue list with counts is above.
How do I file a complaint against Nationwide Acceptance LLC?
You can file a complaint against Nationwide Acceptance LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Nationwide Acceptance LLC?
Consumers in 26 states and territories have filed complaints about Nationwide Acceptance LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.