CFPB Consumer Complaint Profile

Nationwide Debt Management Solutions, LLC

95 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

95
Total complaints
Mid-range
0
Last 12 months
45.3%
Timely response
Bottom decile
24
States affected

The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Nationwide Debt Management Solutions, LLC sits at #1357, with 95 complaints logged. On-time replies land at 45.3%, the 3rd percentile for the 100+ complaint peer group.

#1357
of 3,843 companies by volume
45.3%
on time (3rd pctile)
Debt collection
most-complained product
24
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

F
PlainCredit Trust Score
15/100
Nationwide Debt Management Solutions, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 45.3%
Share of complaints answered within the CFPB response window
Dispute Rate F 24.3%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Nationwide Debt Management Solutions, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

45.3% Among the lowest higher than 3% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Nationwide Debt Management Solutions, LLC timely response rate 45.3%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 30
Debt collection - Payday loan 16
Debt collection - Credit card 14
Debt collection - Other (i.e. phone, health club, etc.) 10
Debt collection - Other debt 8
Debt collection - Auto debt 8
Debt collection - Credit card debt 2
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 2
Debt collection - Payday loan debt 1
Credit card 1

Top Issues

1.Communication tactics 38
2.Improper contact or sharing of info 19
3.Cont'd attempts collect debt not owed 14
4.Attempts to collect debt not owed 6
5.Took or threatened to take negative or legal action 5
6.False statements or representation 4
7.Taking/threatening an illegal action 3
8.Incorrect information on your report 2
9.Disclosure verification of debt 1
10.Threatened to contact someone or share information improperly 1

Complaints by Year

Year Complaints
2014 14
2015 14
2016 34
2017 17
2018 12
2019 2
2020 1
2021 1

Complaints by State (Top 15)

California 32
Florida 12
Ohio 6
Texas 5
Virginia 4
Arizona 4
Indiana 4
Washington 3
Mississippi 3
New York 2
Pennsylvania 2
Michigan 2
New Jersey 2
Louisiana 2
Georgia 2

Company Responses

Closed with explanation 85
Closed 6
Untimely response 4

What the CFPB Complaint Record Shows for Nationwide Debt Management Solutions, LLC

Nationwide Debt Management Solutions, LLC carries 95 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 24 states and territories have weighed in, giving this a multi-regional footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Communication tactics," a reasonable starting point for understanding recurring friction.

Nationwide Debt Management Solutions, LLC's timely response rate stands at 45.3%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Consumers formally disputed the company's response at a 24.3% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Nationwide Debt Management Solutions, LLC have?

The CFPB has logged 95 complaints against Nationwide Debt Management Solutions, LLC to date, of which 0 came in over the last 12 months.

Does Nationwide Debt Management Solutions, LLC respond to complaints on time?

Nationwide Debt Management Solutions, LLC's CFPB timely-response rate is 45.3%. That trails the 95% industry benchmark by a wide margin.

What product generates the most complaints for Nationwide Debt Management Solutions, LLC?

"Debt collection" draws more CFPB complaints against Nationwide Debt Management Solutions, LLC than any other product - see the full breakdown above.

What is the most common complaint issue with Nationwide Debt Management Solutions, LLC?

The most common issue reported by consumers about Nationwide Debt Management Solutions, LLC is "Communication tactics." All complaint issues are listed above with their counts.

How do I file a complaint against Nationwide Debt Management Solutions, LLC?

You can file a complaint against Nationwide Debt Management Solutions, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Nationwide Debt Management Solutions, LLC?

The CFPB has recorded complaints against Nationwide Debt Management Solutions, LLC from 24 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Nationwide Debt Management Solutions, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Nationwide Debt Management Solutions, LLC have?

The CFPB has logged 95 complaints against Nationwide Debt Management Solutions, LLC to date, of which 0 came in over the last 12 months.

Does Nationwide Debt Management Solutions, LLC respond to complaints on time?

Nationwide Debt Management Solutions, LLC's CFPB timely-response rate is 45.3%. That trails the 95% industry benchmark by a wide margin.

What product generates the most complaints for Nationwide Debt Management Solutions, LLC?

"Debt collection" draws more CFPB complaints against Nationwide Debt Management Solutions, LLC than any other product - see the full breakdown above.

What is the most common complaint issue with Nationwide Debt Management Solutions, LLC?

The most common issue reported by consumers about Nationwide Debt Management Solutions, LLC is "Communication tactics." All complaint issues are listed above with their counts.

How do I file a complaint against Nationwide Debt Management Solutions, LLC?

You can file a complaint against Nationwide Debt Management Solutions, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Nationwide Debt Management Solutions, LLC?

The CFPB has recorded complaints against Nationwide Debt Management Solutions, LLC from 24 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide Debt Management Solutions, LLC's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.