CFPB Consumer Complaint Profile

Nationwide Debt Reduction Services, LLC

What 22 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

22
Total complaints
0
Last 12 months
77.3%
Timely response
13
States affected

The verdict

Nationwide Debt Reduction Services, LLC ranks #2735 of 3,848 financial companies by CFPB complaint volume, with 22 complaints on record. It answers 77.3% of complaints on time — below the 93% median for companies with 100+ complaints.

#2735
of 3,848 companies by volume
77.3%
answered on time
Credit reporting, cr…
most-complained product
13
states with complaints
Nationwide Debt Reduction Services, LLC timely response rate 77.3%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Credit reporting, credit repair services, or other personal consumer reports — Credit repair services 8
Money transfer, virtual currency, or money service — Debt settlement 6
Debt collection — Credit card debt 6
Credit card or prepaid card — General-purpose credit card or charge card 1
Credit reporting, credit repair services, or other personal consumer reports — Other personal consumer report 1

Top Issues

1.Confusing or misleading advertising or marketing 6
2.Fraud or scam 5
3.Attempts to collect debt not owed 4
4.Problem with customer service 2
5.Took or threatened to take negative or legal action 1
6.Unexpected or other fees 1
7.Other features, terms, or problems 1
8.False statements or representation 1
9.Problem with a company's investigation into an existing issue 1

Complaints by Year

Year Complaints
2018 8
2019 12
2020 2

Complaints by State (Top 15)

Kentucky 3
Michigan 2
Arizona 2
New York 2
Pennsylvania 2
Indiana 1
Texas 1
Virginia 1
California 1
Nebraska 1
Louisiana 1
Maryland 1
Massachusetts 1

Company Responses

Closed with explanation 15
Untimely response 4
Closed with monetary relief 3

What the CFPB Complaint Record Shows for Nationwide Debt Reduction Services, LLC

The CFPB Consumer Complaint Database has logged 22 complaints against Nationwide Debt Reduction Services, LLC overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 13 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Credit reporting, credit repair services, or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Confusing or misleading advertising or marketing" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Nationwide Debt Reduction Services, LLC's timely response rate stands at 77.3%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag — late or missing responses are one of the strongest predictors of CFPB supervisory interest. Of complaints that were resolved, 13.6% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Nationwide Debt Reduction Services, LLC have?

Nationwide Debt Reduction Services, LLC has 22 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Nationwide Debt Reduction Services, LLC respond to complaints on time?

Nationwide Debt Reduction Services, LLC has a 77.3% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.

What product generates the most complaints for Nationwide Debt Reduction Services, LLC?

The most complained-about product for Nationwide Debt Reduction Services, LLC is "Credit reporting, credit repair services, or other personal consumer reports." You can view the full product breakdown on this page.

What is the most common complaint issue with Nationwide Debt Reduction Services, LLC?

The most common issue reported by consumers about Nationwide Debt Reduction Services, LLC is "Confusing or misleading advertising or marketing." All complaint issues are listed above with their counts.

How do I file a complaint against Nationwide Debt Reduction Services, LLC?

You can file a complaint against Nationwide Debt Reduction Services, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Nationwide Debt Reduction Services, LLC?

Consumers in 13 states and territories have filed complaints about Nationwide Debt Reduction Services, LLC with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

Related