CFPB Consumer Complaint Profile

Nationwide Debt Reduction Services, LLC

What 22 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

22
Total complaints
Mid-range
0
Last 12 months
77.3%
Timely response
Bottom decile
13
States affected

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The verdict

Nationwide Debt Reduction Services, LLC ranks #2732 of 3,843 financial companies by CFPB complaint volume, with 22 complaints on record. On-time replies land at 77.3%, the 8th percentile for the 100+ complaint peer group.

#2732
of 3,843 companies by volume
77.3%
on time (8th pctile)
Credit reporting, cr…
most-complained product
13
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

D
PlainCredit Trust Score
48/100
Nationwide Debt Reduction Services, LLC · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 77.3%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate A- 13.6%
Share of complaints closed with monetary or non-monetary relief

Nationwide Debt Reduction Services, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

77.3% Among the lowest higher than 8% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2019 to 2020 complete years

  • Annual CFPB complaint volume moved from 12 in 2019 to 2 in 2020 (2019 → 2020).

See the full year-over-year release diff

Nationwide Debt Reduction Services, LLC timely response rate 77.3%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Credit reporting, credit repair services, or other personal consumer reports - Credit repair services 8
Money transfer, virtual currency, or money service - Debt settlement 6
Debt collection - Credit card debt 6
Credit card or prepaid card - General-purpose credit card or charge card 1
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report 1

Top Issues

1.Confusing or misleading advertising or marketing 6
2.Fraud or scam 5
3.Attempts to collect debt not owed 4
4.Problem with customer service 2
5.Took or threatened to take negative or legal action 1
6.Unexpected or other fees 1
7.Other features, terms, or problems 1
8.False statements or representation 1
9.Problem with a company's investigation into an existing issue 1

Complaints by Year

Year Complaints
2018 8
2019 12
2020 2

Complaints by State (Top 15)

Kentucky 3
Michigan 2
Arizona 2
New York 2
Pennsylvania 2
Indiana 1
Texas 1
Virginia 1
California 1
Nebraska 1
Louisiana 1
Maryland 1
Massachusetts 1

Company Responses

Closed with explanation 15
Untimely response 4
Closed with monetary relief 3

What the CFPB Complaint Record Shows for Nationwide Debt Reduction Services, LLC

Nationwide Debt Reduction Services, LLC carries 22 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 13 states and territories have weighed in, giving this a geographically concentrated footprint. "Credit reporting, credit repair services, or other personal consumer reports" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Confusing or misleading advertising or marketing" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Within the Bureau's 15-day response window, Nationwide Debt Reduction Services, LLC posts a 77.3% reply rate on forwarded complaints. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 13.6% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Nationwide Debt Reduction Services, LLC have?

22 complaints have been filed against Nationwide Debt Reduction Services, LLC with the CFPB overall - 0 of them in the past year.

Does Nationwide Debt Reduction Services, LLC respond to complaints on time?

CFPB complaints against Nationwide Debt Reduction Services, LLC draw a 77.3% timely-response rate inside the expected window. This is below the typical industry benchmark of 95%.

What product generates the most complaints for Nationwide Debt Reduction Services, LLC?

Among all products tied to Nationwide Debt Reduction Services, LLC, "Credit reporting, credit repair services, or other personal consumer reports" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Nationwide Debt Reduction Services, LLC?

The most common issue reported by consumers about Nationwide Debt Reduction Services, LLC is "Confusing or misleading advertising or marketing." All complaint issues are listed above with their counts.

How do I file a complaint against Nationwide Debt Reduction Services, LLC?

You can file a complaint against Nationwide Debt Reduction Services, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Nationwide Debt Reduction Services, LLC?

Nationwide Debt Reduction Services, LLC has drawn CFPB complaints from 13 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Also handles Credit reporting, credit repair services, or other personal consumer reports

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Nationwide Debt Reduction Services, LLC have?

22 complaints have been filed against Nationwide Debt Reduction Services, LLC with the CFPB overall - 0 of them in the past year.

Does Nationwide Debt Reduction Services, LLC respond to complaints on time?

CFPB complaints against Nationwide Debt Reduction Services, LLC draw a 77.3% timely-response rate inside the expected window. This is below the typical industry benchmark of 95%.

What product generates the most complaints for Nationwide Debt Reduction Services, LLC?

Among all products tied to Nationwide Debt Reduction Services, LLC, "Credit reporting, credit repair services, or other personal consumer reports" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Nationwide Debt Reduction Services, LLC?

The most common issue reported by consumers about Nationwide Debt Reduction Services, LLC is "Confusing or misleading advertising or marketing." All complaint issues are listed above with their counts.

How do I file a complaint against Nationwide Debt Reduction Services, LLC?

You can file a complaint against Nationwide Debt Reduction Services, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Nationwide Debt Reduction Services, LLC?

Nationwide Debt Reduction Services, LLC has drawn CFPB complaints from 13 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Nationwide Debt Reduction Services, LLC's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.