CFPB Consumer Complaint Profile
Nationwide Recovery Systems, Ltd
Behind the 636 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 636
- Total complaints
- Above average
- 6
- Last 12 months
- 94.2%
- Timely response
- Below median
- 39
- States affected
The verdict
636 CFPB complaints put Nationwide Recovery Systems, Ltd at #441 out of 3,843 financial companies ranked by complaint volume. On-time replies land at 94.2%, the 27th percentile for the 100+ complaint peer group.
- #441
- of 3,843 companies by volume
- 94.2%
- on time (27th pctile)
- Debt collection
- most-complained product
- 39
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Nationwide Recovery Systems, Ltd vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
94.2% Around the middle higher than 27% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 5 |
| 2015 | 6 |
| 2016 | 6 |
| 2017 | 27 |
| 2018 | 43 |
| 2019 | 68 |
| 2020 | 110 |
| 2021 | 155 |
| 2022 | 159 |
| 2023 | 45 |
| 2024 | 5 |
| 2025 | 7 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Nationwide Recovery Systems, Ltd
636 complaints against Nationwide Recovery Systems, Ltd appear in the CFPB record, including 6 from the trailing year. The 39 states and territories represented put this footprint in multi-regional territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CFPB-forwarded complaints against Nationwide Recovery Systems, Ltd draw a 94.2% reply rate inside the Bureau's 15-day window. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Consumers formally disputed the company's response at a 6.5% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Nationwide Recovery Systems, Ltd have?
636 complaints have been filed against Nationwide Recovery Systems, Ltd with the CFPB overall - 6 of them in the past year.
Does Nationwide Recovery Systems, Ltd respond to complaints on time?
Nationwide Recovery Systems, Ltd has a 94.2% timely response rate to CFPB complaints.
What product generates the most complaints for Nationwide Recovery Systems, Ltd?
Among all products tied to Nationwide Recovery Systems, Ltd, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Nationwide Recovery Systems, Ltd?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Nationwide Recovery Systems, Ltd - see all issues and counts above.
How do I file a complaint against Nationwide Recovery Systems, Ltd?
You can file a complaint against Nationwide Recovery Systems, Ltd directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Nationwide Recovery Systems, Ltd?
Nationwide Recovery Systems, Ltd has drawn CFPB complaints from 39 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Nationwide Recovery Systems, Ltd: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (6.5% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.