CFPB Consumer Complaint Profile
Northstar Location Services, LLC
Consumers have filed 699 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 699
- Total complaints
- Above average
- 122
- Last 12 months
- 100%
- Timely response
- Top decile
- 47
- States affected
The verdict
699 CFPB complaints put Northstar Location Services, LLC at #418 out of 3,843 financial companies ranked by complaint volume. On-time replies land at 100%, the 86th percentile for the 100+ complaint peer group.
- #418
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Debt collection
- most-complained product
- 47
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Northstar Location Services, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 71 in 2024 to 119 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 12 |
| 2014 | 51 |
| 2015 | 60 |
| 2016 | 63 |
| 2017 | 55 |
| 2018 | 46 |
| 2019 | 58 |
| 2020 | 38 |
| 2021 | 32 |
| 2022 | 38 |
| 2023 | 35 |
| 2024 | 71 |
| 2025 | 119 |
| 2026year in progress | 21 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Northstar Location Services, LLC
Northstar Location Services, LLC carries 699 complaints in the CFPB's database, 122 of them filed within the past 12 months. Consumers spanning 47 states and territories have weighed in, giving this a nationwide footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
Northstar Location Services, LLC's timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Consumers formally disputed the company's response at a 14.6% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 0.1% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Northstar Location Services, LLC have?
The CFPB has logged 699 complaints against Northstar Location Services, LLC to date, of which 122 came in over the last 12 months.
Does Northstar Location Services, LLC respond to complaints on time?
Northstar Location Services, LLC's CFPB timely-response rate is 100%. This is considered excellent.
What product generates the most complaints for Northstar Location Services, LLC?
Among all products tied to Northstar Location Services, LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Northstar Location Services, LLC?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Northstar Location Services, LLC; the full issue list with counts is above.
How do I file a complaint against Northstar Location Services, LLC?
You can file a complaint against Northstar Location Services, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Northstar Location Services, LLC?
The CFPB has recorded complaints against Northstar Location Services, LLC from 47 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Northstar Location Services, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (14.6% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.