CFPB Consumer Complaint Profile

Oliver Adjustment Co.

What 204 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-05-15

204
Total complaints
0
Last 12 months
97.1%
Timely response
22
States affected

The verdict

Among 3,848 financial companies tracked by CFPB complaint volume, Oliver Adjustment Co. sits at #915, with 204 complaints logged. Its on-time response rate is 97.1%, ahead of the 93% median among companies with 100+ complaints.

#915
of 3,848 companies by volume
97.1%
answered on time
Debt collection
most-complained product
22
states with complaints
Oliver Adjustment Co. timely response rate 97.1%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Medical debt 107
Debt collection - I do not know 29
Debt collection - Medical 28
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 26
Debt collection - Other debt 8
Debt collection - Telecommunications debt 2
Debt collection - Other (i.e. phone, health club, etc.) 2
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report 1
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services 1

Top Issues

1.Attempts to collect debt not owed 80
2.Written notification about debt 50
3.Cont'd attempts collect debt not owed 16
4.Incorrect information on your report 11
5.Disclosure verification of debt 11
6.Problem with a credit reporting company's investigation into an existing problem 10
7.Took or threatened to take negative or legal action 10
8.False statements or representation 8
9.Improper use of your report 5
10.Problem with a company's investigation into an existing issue 1

Complaints by Year

Year Complaints
2013 1
2014 9
2015 8
2016 11
2017 11
2018 16
2019 17
2020 15
2021 52
2022 38
2023 19
2024 7

Complaints by State (Top 15)

Wisconsin 61
Illinois 44
Florida 40
Georgia 10
Texas 7
Michigan 7
Iowa 7
Virginia 5
Maryland 4
Alabama 3
South Carolina 2
Tennessee 2
California 2
Ohio 2
Pennsylvania 1

Company Responses

Closed with explanation 191
Closed with non-monetary relief 7
Closed 3
Closed with monetary relief 2
Untimely response 1

What the CFPB Complaint Record Shows for Oliver Adjustment Co.

Oliver Adjustment Co. carries 204 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 22 states and territories have weighed in, giving this a multi-regional footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Oliver Adjustment Co.'s timely response rate stands at 97.1%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is at or above benchmark levels, a sign the company handles intake and escalation well. The company's response was formally disputed in 12.5% of resolved cases, indicating how frequently the initial fix fell short. 4.4% of resolved complaints ended with some monetary or non-monetary relief for the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Oliver Adjustment Co. have?

Oliver Adjustment Co. has 204 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Oliver Adjustment Co. respond to complaints on time?

Oliver Adjustment Co.'s CFPB timely-response rate is 97.1%. This is considered excellent.

What product generates the most complaints for Oliver Adjustment Co.?

"Debt collection" draws more CFPB complaints against Oliver Adjustment Co. than any other product - see the full breakdown above.

What is the most common complaint issue with Oliver Adjustment Co.?

Consumers most often cite "Attempts to collect debt not owed" when complaining about Oliver Adjustment Co.; the full issue list with counts is above.

How do I file a complaint against Oliver Adjustment Co.?

You can file a complaint against Oliver Adjustment Co. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Oliver Adjustment Co.?

Oliver Adjustment Co. has drawn CFPB complaints from 22 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Similar Companies

Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

Read our methodology - how this data is sourced, computed, and verified.