CFPB Consumer Complaint Profile
Patenaude & Felix A Professional Corporation
Consumers have filed 429 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-05-15
- 429
- Total complaints
- 46
- Last 12 months
- 94.2%
- Timely response
- 32
- States affected
The verdict
Patenaude & Felix A Professional Corporation ranks #552 of 3,848 financial companies by CFPB complaint volume, with 429 complaints on record. 94.2% of its complaints get an on-time reply, beating the 93% median for the 100+ complaint peer group.
- #552
- of 3,848 companies by volume
- 94.2%
- answered on time
- Debt collection
- most-complained product
- 32
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 8 |
| 2014 | 31 |
| 2015 | 41 |
| 2016 | 32 |
| 2017 | 31 |
| 2018 | 25 |
| 2019 | 28 |
| 2020 | 42 |
| 2021 | 38 |
| 2022 | 29 |
| 2023 | 30 |
| 2024 | 33 |
| 2025 | 55 |
| 2026 | 6 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Patenaude & Felix A Professional Corporation
Patenaude & Felix A Professional Corporation carries 429 complaints in the CFPB's database, 46 of them filed within the past 12 months. Consumers spanning 32 states and territories have weighed in, giving this a multi-regional footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Took or threatened to take negative or legal action" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
94.2% of CFPB-forwarded complaints against Patenaude & Felix A Professional Corporation get a reply inside the Bureau's 15-day window. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Consumers formally disputed the company's response in 33.1% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 0.5% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Patenaude & Felix A Professional Corporation have?
Patenaude & Felix A Professional Corporation has 429 total consumer complaints filed with the CFPB, with 46 filed in the last 12 months.
Does Patenaude & Felix A Professional Corporation respond to complaints on time?
94.2% of the CFPB complaints against Patenaude & Felix A Professional Corporation get a response within the expected window.
What product generates the most complaints for Patenaude & Felix A Professional Corporation?
Among all products tied to Patenaude & Felix A Professional Corporation, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Patenaude & Felix A Professional Corporation?
"Took or threatened to take negative or legal action" is the single most frequently cited issue in complaints against Patenaude & Felix A Professional Corporation - see all issues and counts above.
How do I file a complaint against Patenaude & Felix A Professional Corporation?
You can file a complaint against Patenaude & Felix A Professional Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Patenaude & Felix A Professional Corporation?
Patenaude & Felix A Professional Corporation has drawn CFPB complaints from 32 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~429)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.