CFPB Consumer Complaint Profile

Payfare International Inc.

What 290 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-05-15

290
Total complaints
34
Last 12 months
99.7%
Timely response
38
States affected

The verdict

290 CFPB complaints put Payfare International Inc. at #717 out of 3,848 financial companies ranked by complaint volume. It answers 99.7% of complaints on time - above the 93% median for companies with 100+ complaints.

#717
of 3,848 companies by volume
99.7%
answered on time
Checking or savings …
most-complained product
38
states with complaints
Payfare International Inc. timely response rate 99.7%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Checking or savings account - Checking account 108
Prepaid card - Payroll card 68
Credit card or prepaid card - Payroll card 37
Prepaid card - General-purpose prepaid card 13
Checking or savings account - Other banking product or service 12
Credit card - General-purpose credit card or charge card 11
Money transfer, virtual currency, or money service - Mobile or digital wallet 10
Credit card or prepaid card - General-purpose prepaid card 9
Credit card or prepaid card - General-purpose credit card or charge card 7
Money transfer, virtual currency, or money service - Domestic (US) money transfer 5

Top Issues

1.Managing an account 82
2.Problem with a purchase or transfer 67
3.Problem with a lender or other company charging your account 32
4.Trouble using the card 26
5.Unexpected or other fees 25
6.Problem with a purchase shown on your statement 13
7.Problem getting a card or closing an account 9
8.Trouble accessing funds in your mobile or digital wallet 6
9.Fraud or scam 5
10.Problem caused by your funds being low 4

Complaints by Year

Year Complaints
2021 3
2022 28
2023 101
2024 109
2025 41
2026 8

Complaints by State (Top 15)

California 38
Texas 30
Georgia 25
Florida 23
Illinois 16
Ohio 13
Arizona 12
Michigan 10
Tennessee 8
Pennsylvania 8
Massachusetts 8
Maryland 8
North Carolina 8
New York 7
Missouri 7

Company Responses

Closed with explanation 286
Closed with monetary relief 2
In progress 2

What the CFPB Complaint Record Shows for Payfare International Inc.

The CFPB Consumer Complaint Database has logged 290 complaints against Payfare International Inc. overall, with 34 of those filed in the trailing 12 months. Reports have come from consumers in 38 states and territories, making this a multi-regional complaint footprint. No product draws more complaints than "Checking or savings account," which sits at the top of the product breakdown. Inside that category, "Managing an account" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Within the Bureau's 15-day response window, Payfare International Inc. answers 99.7% of forwarded complaints. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Among resolved complaints, 0.7% closed with the consumer receiving monetary or non-monetary relief.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Payfare International Inc. have?

290 complaints have been filed against Payfare International Inc. with the CFPB overall - 34 of them in the past year.

Does Payfare International Inc. respond to complaints on time?

99.7% of the CFPB complaints against Payfare International Inc. get a response within the expected window. This is considered excellent.

What product generates the most complaints for Payfare International Inc.?

Among all products tied to Payfare International Inc., "Checking or savings account" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Payfare International Inc.?

Consumers most often cite "Managing an account" when complaining about Payfare International Inc.; the full issue list with counts is above.

How do I file a complaint against Payfare International Inc.?

You can file a complaint against Payfare International Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Payfare International Inc.?

The CFPB has recorded complaints against Payfare International Inc. from 38 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Similar Companies

Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026