CFPB Consumer Complaint Profile
Peter Roberts & Associates, Inc.
Consumers have filed 128 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-05-15
- 128
- Total complaints
- 15
- Last 12 months
- 100%
- Timely response
- 12
- States affected
The verdict
128 CFPB complaints put Peter Roberts & Associates, Inc. at #1193 out of 3,848 financial companies ranked by complaint volume. It answers 100% of complaints on time - above the 93% median for companies with 100+ complaints.
- #1193
- of 3,848 companies by volume
- 100%
- answered on time
- Debt collection
- most-complained product
- 12
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 2 |
| 2015 | 6 |
| 2016 | 12 |
| 2017 | 10 |
| 2018 | 8 |
| 2019 | 16 |
| 2020 | 16 |
| 2021 | 13 |
| 2022 | 9 |
| 2023 | 4 |
| 2024 | 11 |
| 2025 | 20 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Peter Roberts & Associates, Inc.
The CFPB Consumer Complaint Database has logged 128 complaints against Peter Roberts & Associates, Inc. overall, with 15 of those filed in the trailing 12 months. Reports have come from consumers in 12 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Peter Roberts & Associates, Inc. answers 100% of forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. In 7.7% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. 17.2% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Peter Roberts & Associates, Inc. have?
128 complaints have been filed against Peter Roberts & Associates, Inc. with the CFPB overall - 15 of them in the past year.
Does Peter Roberts & Associates, Inc. respond to complaints on time?
100% of the CFPB complaints against Peter Roberts & Associates, Inc. get a response within the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Peter Roberts & Associates, Inc.?
The most complained-about product for Peter Roberts & Associates, Inc. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Peter Roberts & Associates, Inc.?
The most common issue reported by consumers about Peter Roberts & Associates, Inc. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Peter Roberts & Associates, Inc.?
You can file a complaint against Peter Roberts & Associates, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Peter Roberts & Associates, Inc.?
Peter Roberts & Associates, Inc. has drawn CFPB complaints from 12 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~128)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.