CFPB Consumer Complaint Profile

Physicians & Dentists Credit Bureau

What 40 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

40
Total complaints
Mid-range
2
Last 12 months
62.5%
Timely response
Bottom decile
6
States affected

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The verdict

Physicians & Dentists Credit Bureau ranks #2046 of 3,843 financial companies by CFPB complaint volume, with 40 complaints on record. On-time replies land at 62.5%, the 4th percentile for the 100+ complaint peer group.

#2046
of 3,843 companies by volume
62.5%
on time (4th pctile)
Debt collection
most-complained product
6
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

F
PlainCredit Trust Score
16/100
Physicians & Dentists Credit Bureau · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 62.5%
Share of complaints answered within the CFPB response window
Dispute Rate F 26.9%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Physicians & Dentists Credit Bureau vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

62.5% Among the lowest higher than 4% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Physicians & Dentists Credit Bureau timely response rate 62.5%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Medical 23
Debt collection - Medical debt 8
Debt collection - I do not know 3
Credit reporting or other personal consumer reports - Credit reporting 3
Debt collection - Other (i.e. phone, health club, etc.) 2
Debt collection - Other debt 1

Top Issues

1.Disclosure verification of debt 12
2.Communication tactics 5
3.Written notification about debt 4
4.False statements or representation 3
5.Improper contact or sharing of info 3
6.Cont'd attempts collect debt not owed 3
7.Attempts to collect debt not owed 3
8.Threatened to contact someone or share information improperly 2
9.Problem with a company's investigation into an existing problem 2
10.Taking/threatening an illegal action 1

Complaints by Year

Year Complaints
2014 10
2015 12
2016 4
2017 2
2019 1
2020 3
2021 2
2022 2
2023 1
2025 3

Complaints by State (Top 15)

Washington 34
Texas 2
Georgia 1
Ohio 1
California 1
New York 1

Company Responses

Closed with explanation 38
Untimely response 2

What the CFPB Complaint Record Shows for Physicians & Dentists Credit Bureau

The CFPB Consumer Complaint Database has logged 40 complaints against Physicians & Dentists Credit Bureau overall, with 2 of those filed in the trailing 12 months. Reports have come from consumers in 6 states and territories, making this a geographically concentrated complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Disclosure verification of debt" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Within the Bureau's 15-day response window, Physicians & Dentists Credit Bureau posts a 62.5% reply rate on forwarded complaints. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. The company's response carried a 26.9% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Physicians & Dentists Credit Bureau have?

The CFPB has logged 40 complaints against Physicians & Dentists Credit Bureau to date, of which 2 came in over the last 12 months.

Does Physicians & Dentists Credit Bureau respond to complaints on time?

CFPB complaints against Physicians & Dentists Credit Bureau draw a 62.5% timely-response rate inside the expected window. That trails the 95% industry benchmark by a wide margin.

What product generates the most complaints for Physicians & Dentists Credit Bureau?

The most complained-about product for Physicians & Dentists Credit Bureau is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Physicians & Dentists Credit Bureau?

"Disclosure verification of debt" is the single most frequently cited issue in complaints against Physicians & Dentists Credit Bureau - see all issues and counts above.

How do I file a complaint against Physicians & Dentists Credit Bureau?

You can file a complaint against Physicians & Dentists Credit Bureau directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Physicians & Dentists Credit Bureau?

Consumers in 6 states and territories have filed complaints about Physicians & Dentists Credit Bureau with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Physicians & Dentists Credit Bureau: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Physicians & Dentists Credit Bureau have?

The CFPB has logged 40 complaints against Physicians & Dentists Credit Bureau to date, of which 2 came in over the last 12 months.

Does Physicians & Dentists Credit Bureau respond to complaints on time?

CFPB complaints against Physicians & Dentists Credit Bureau draw a 62.5% timely-response rate inside the expected window. That trails the 95% industry benchmark by a wide margin.

What product generates the most complaints for Physicians & Dentists Credit Bureau?

The most complained-about product for Physicians & Dentists Credit Bureau is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Physicians & Dentists Credit Bureau?

"Disclosure verification of debt" is the single most frequently cited issue in complaints against Physicians & Dentists Credit Bureau - see all issues and counts above.

How do I file a complaint against Physicians & Dentists Credit Bureau?

You can file a complaint against Physicians & Dentists Credit Bureau directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Physicians & Dentists Credit Bureau?

Consumers in 6 states and territories have filed complaints about Physicians & Dentists Credit Bureau with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Physicians & Dentists Credit Bureau's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.