CFPB Consumer Complaint Profile

Plutos Sama, LLC

Behind the 13 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

13
Total complaints
Below average
0
Last 12 months
38.5%
Timely response
Bottom decile
9
States affected

The verdict

Out of 3,843 financial companies in the CFPB database, Plutos Sama, LLC has accumulated 13 complaints, placing it #3408 by volume. On-time replies land at 38.5%, the 2nd percentile for the 100+ complaint peer group.

#3408
of 3,843 companies by volume
38.5%
on time (2nd pctile)
Debt collection
most-complained product
9
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

F
PlainCredit Trust Score
24/100
Plutos Sama, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 38.5%
Share of complaints answered within the CFPB response window
Dispute Rate C 12.5%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Plutos Sama, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

38.5% Among the lowest higher than 2% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Plutos Sama, LLC timely response rate 38.5%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 3
Mortgage - Other mortgage 2
Debt collection - Mortgage 2
Money transfer, virtual currency, or money service - Traveler's check or cashier's check 1
Debt collection - Payday loan 1
Mortgage - Conventional fixed mortgage 1
Debt collection - Other debt 1
Mortgage - Conventional home mortgage 1
Mortgage - FHA mortgage 1

Top Issues

1.Communication tactics 2
2.Loan servicing, payments, escrow account 1
3.Confusing or missing disclosures 1
4.Settlement process and costs 1
5.Loan modification,collection,foreclosure 1
6.Taking/threatening an illegal action 1
7.Attempts to collect debt not owed 1
8.Disclosure verification of debt 1
9.Took or threatened to take negative or legal action 1
10.Trouble during payment process 1

Complaints by Year

Year Complaints
2015 6
2016 2
2021 1
2022 2
2024 1
2025 1

Complaints by State (Top 15)

New York 2
Maryland 2
Virginia 2
Tennessee 1
Washington 1
Florida 1
Georgia 1
Connecticut 1
Missouri 1

Company Responses

Closed with explanation 8
Untimely response 5

What the CFPB Complaint Record Shows for Plutos Sama, LLC

The CFPB Consumer Complaint Database has logged 13 complaints against Plutos Sama, LLC overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 9 states and territories, making this a geographically concentrated complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Communication tactics" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Plutos Sama, LLC's timely response rate stands at 38.5%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Resolved cases drew a formal consumer-dispute rate of 12.5% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Plutos Sama, LLC have?

The CFPB has logged 13 complaints against Plutos Sama, LLC to date, of which 0 came in over the last 12 months.

Does Plutos Sama, LLC respond to complaints on time?

Plutos Sama, LLC's CFPB timely-response rate is 38.5%. That falls well short of the 95% benchmark most companies clear.

What product generates the most complaints for Plutos Sama, LLC?

The most complained-about product for Plutos Sama, LLC is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Plutos Sama, LLC?

Consumers most often cite "Communication tactics" when complaining about Plutos Sama, LLC; the full issue list with counts is above.

How do I file a complaint against Plutos Sama, LLC?

You can file a complaint against Plutos Sama, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Plutos Sama, LLC?

Plutos Sama, LLC has drawn CFPB complaints from 9 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Plutos Sama, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (12.5% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Plutos Sama, LLC have?

The CFPB has logged 13 complaints against Plutos Sama, LLC to date, of which 0 came in over the last 12 months.

Does Plutos Sama, LLC respond to complaints on time?

Plutos Sama, LLC's CFPB timely-response rate is 38.5%. That falls well short of the 95% benchmark most companies clear.

What product generates the most complaints for Plutos Sama, LLC?

The most complained-about product for Plutos Sama, LLC is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Plutos Sama, LLC?

Consumers most often cite "Communication tactics" when complaining about Plutos Sama, LLC; the full issue list with counts is above.

How do I file a complaint against Plutos Sama, LLC?

You can file a complaint against Plutos Sama, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Plutos Sama, LLC?

Plutos Sama, LLC has drawn CFPB complaints from 9 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Plutos Sama, LLC's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.