CFPB Consumer Complaint Profile
PMR Progressive, LLC
Behind the 12 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 12
- Total complaints
- Below average
- 0
- Last 12 months
- 25%
- Timely response
- Bottom decile
- 6
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, PMR Progressive, LLC has accumulated 12 complaints, placing it #3492 by volume. Its on-time response rate is 25%, the 1st percentile among companies with 100+ complaints.
- #3492
- of 3,843 companies by volume
- 25%
- on time (1st pctile)
- Debt collection
- most-complained product
- 6
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
PMR Progressive, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
25% Among the lowest higher than 1% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 2 |
| 2015 | 2 |
| 2016 | 2 |
| 2018 | 2 |
| 2019 | 1 |
| 2021 | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for PMR Progressive, LLC
12 complaints against PMR Progressive, LLC appear in the CFPB record, including 0 from the trailing year. The 6 states and territories represented put this footprint in geographically concentrated territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Cont'd attempts collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, PMR Progressive, LLC posts a 25% reply rate on forwarded complaints. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Resolved cases drew a formal consumer-dispute rate of 33.3% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does PMR Progressive, LLC have?
The CFPB has logged 12 complaints against PMR Progressive, LLC to date, of which 0 came in over the last 12 months.
Does PMR Progressive, LLC respond to complaints on time?
PMR Progressive, LLC's CFPB timely-response rate is 25%. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for PMR Progressive, LLC?
Among all products tied to PMR Progressive, LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with PMR Progressive, LLC?
"Cont'd attempts collect debt not owed" is the single most frequently cited issue in complaints against PMR Progressive, LLC - see all issues and counts above.
How do I file a complaint against PMR Progressive, LLC?
You can file a complaint against PMR Progressive, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about PMR Progressive, LLC?
PMR Progressive, LLC has drawn CFPB complaints from 6 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for PMR Progressive, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (33.3% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does PMR Progressive, LLC have?
The CFPB has logged 12 complaints against PMR Progressive, LLC to date, of which 0 came in over the last 12 months.
Does PMR Progressive, LLC respond to complaints on time?
PMR Progressive, LLC's CFPB timely-response rate is 25%. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for PMR Progressive, LLC?
Among all products tied to PMR Progressive, LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with PMR Progressive, LLC?
"Cont'd attempts collect debt not owed" is the single most frequently cited issue in complaints against PMR Progressive, LLC - see all issues and counts above.
How do I file a complaint against PMR Progressive, LLC?
You can file a complaint against PMR Progressive, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about PMR Progressive, LLC?
PMR Progressive, LLC has drawn CFPB complaints from 6 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.