CFPB Consumer Complaint Profile

Porania, LLC

182 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

182
Total complaints
Mid-range
21
Last 12 months
29.7%
Timely response
Bottom decile
29
States affected

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The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Porania, LLC sits at #993, with 182 complaints logged. Its on-time response rate is 29.7%, the 2nd percentile among companies with 100+ complaints.

#993
of 3,843 companies by volume
29.7%
on time (2nd pctile)
Credit reporting, cr…
most-complained product
29
states with complaints
F
PlainCredit Trust Score
8/100
Porania, LLC · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 29.7%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Porania, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

29.7% Among the lowest higher than 2% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Porania, LLC timely response rate 29.7%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 98
Credit reporting or other personal consumer reports - Credit reporting 46
Debt collection - I do not know 14
Debt collection - Other debt 11
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report 6
Vehicle loan or lease - Lease 1
Credit reporting or other personal consumer reports - Other personal consumer report 1
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services 1
Debt collection - Rental debt 1
Debt collection - Telecommunications debt 1

Top Issues

1.Incorrect information on your report 110
2.Attempts to collect debt not owed 21
3.Improper use of your report 20
4.Problem with a credit reporting company's investigation into an existing problem 11
5.Problem with a company's investigation into an existing problem 10
6.Written notification about debt 3
7.Took or threatened to take negative or legal action 2
8.False statements or representation 2
9.Struggling to pay your loan 1
10.Confusing or misleading advertising or marketing 1

Complaints by Year

Year Complaints
2017 1
2018 5
2019 11
2020 6
2021 65
2022 21
2023 15
2024 26
2025 28
2026year in progress 4

Complaints by State (Top 15)

Georgia 26
New York 23
New Jersey 21
Florida 11
Illinois 11
California 9
Maryland 9
Texas 8
Alabama 7
Nevada 6
Virginia 6
Ohio 5
South Carolina 5
Mississippi 4
Tennessee 4

Company Responses

Untimely response 123
Closed with explanation 59

What the CFPB Complaint Record Shows for Porania, LLC

Porania, LLC carries 182 complaints in the CFPB's database, 21 of them filed within the past 12 months. Consumers spanning 29 states and territories have weighed in, giving this a multi-regional footprint. The single largest complaint category is "Credit reporting, credit repair services, or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Incorrect information on your report" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Within the Bureau's 15-day response window, Porania, LLC posts a 29.7% reply rate on forwarded complaints. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Porania, LLC have?

182 complaints have been filed against Porania, LLC with the CFPB overall - 21 of them in the past year.

Does Porania, LLC respond to complaints on time?

Porania, LLC has a 29.7% timely response rate to CFPB complaints. That trails the 95% industry benchmark by a wide margin.

What product generates the most complaints for Porania, LLC?

The most complained-about product for Porania, LLC is "Credit reporting, credit repair services, or other personal consumer reports." You can view the full product breakdown on this page.

What is the most common complaint issue with Porania, LLC?

The most common issue reported by consumers about Porania, LLC is "Incorrect information on your report." All complaint issues are listed above with their counts.

How do I file a complaint against Porania, LLC?

You can file a complaint against Porania, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Porania, LLC?

The CFPB has recorded complaints against Porania, LLC from 29 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Also handles Credit reporting, credit repair services, or other personal consumer reports

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026