CFPB Consumer Complaint Profile
Porania, LLC
The CFPB complaints on file trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 182
- Total complaints
- Mid-range
- 21
- Last 12 months
- 29.7%
- Timely response
- Bottom decile
- 29
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Porania, LLC sits at #993. Its on-time response record is at the 2nd percentile among companies with 100+ complaints.
- Credit reporting, cr…
- most-complained product
- GA
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Porania, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
29.7% Among the lowest higher than 2% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2017 | 1 |
| 2018 | 5 |
| 2019 | 11 |
| 2020 | 6 |
| 2021 | 65 |
| 2022 | 21 |
| 2023 | 15 |
| 2024 | 26 |
| 2025 | 28 |
| 2026year in progress | 4 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Porania, LLC
Porania, LLC draws a multi-regional spread of CFPB complaints, filed by consumers in many parts of the country. The single largest complaint category is "Credit reporting, credit repair services, or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Incorrect information on your report" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, the timely-response measure shows how often forwarded complaints get a reply. This company's rate is far under the 95% benchmark, a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Also handles Credit reporting, credit repair services, or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Porania, LLC have?
182 complaints have been filed against Porania, LLC with the CFPB overall - 21 of them in the past year.
Does Porania, LLC respond to complaints on time?
Porania, LLC has a 29.7% timely response rate to CFPB complaints. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Porania, LLC?
The most complained-about product for Porania, LLC is "Credit reporting, credit repair services, or other personal consumer reports." You can view the full product breakdown on this page.
What is the most common complaint issue with Porania, LLC?
The most common issue reported by consumers about Porania, LLC is "Incorrect information on your report." All complaint issues are listed above with their counts.
How do I file a complaint against Porania, LLC?
You can file a complaint against Porania, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Porania, LLC?
The CFPB has recorded complaints against Porania, LLC from 29 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.