CFPB Consumer Complaint Profile
Presto Loan Center, LLC
Consumers have filed 29 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 29
- Total complaints
- Mid-range
- 8
- Last 12 months
- 100%
- Timely response
- Top decile
- 4
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Presto Loan Center, LLC sits at #2382, with 29 complaints logged. It posts a 100% on-time response rate, the 86th percentile among companies with 100+ complaints.
- #2382
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Credit reporting, cr…
- most-complained product
- 4
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Presto Loan Center, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2020 | 6 |
| 2021 | 6 |
| 2022 | 3 |
| 2023 | 3 |
| 2024 | 3 |
| 2025 | 6 |
| 2026year in progress | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Presto Loan Center, LLC
Presto Loan Center, LLC carries 29 complaints in the CFPB's database, 8 of them filed within the past 12 months. Consumers spanning 4 states and territories have weighed in, giving this a geographically concentrated footprint. "Credit reporting, credit repair services, or other personal consumer reports" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Incorrect information on your report," a reasonable starting point for understanding recurring friction.
Presto Loan Center, LLC's timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 3.4% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Presto Loan Center, LLC have?
Presto Loan Center, LLC has 29 total consumer complaints filed with the CFPB, with 8 filed in the last 12 months.
Does Presto Loan Center, LLC respond to complaints on time?
Presto Loan Center, LLC's CFPB timely-response rate is 100%. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Presto Loan Center, LLC?
"Credit reporting, credit repair services, or other personal consumer reports" draws more CFPB complaints against Presto Loan Center, LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Presto Loan Center, LLC?
Consumers most often cite "Incorrect information on your report" when complaining about Presto Loan Center, LLC; the full issue list with counts is above.
How do I file a complaint against Presto Loan Center, LLC?
You can file a complaint against Presto Loan Center, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Presto Loan Center, LLC?
Presto Loan Center, LLC has drawn CFPB complaints from 4 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Also handles Credit reporting, credit repair services, or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Presto Loan Center, LLC have?
Presto Loan Center, LLC has 29 total consumer complaints filed with the CFPB, with 8 filed in the last 12 months.
Does Presto Loan Center, LLC respond to complaints on time?
Presto Loan Center, LLC's CFPB timely-response rate is 100%. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Presto Loan Center, LLC?
"Credit reporting, credit repair services, or other personal consumer reports" draws more CFPB complaints against Presto Loan Center, LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Presto Loan Center, LLC?
Consumers most often cite "Incorrect information on your report" when complaining about Presto Loan Center, LLC; the full issue list with counts is above.
How do I file a complaint against Presto Loan Center, LLC?
You can file a complaint against Presto Loan Center, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Presto Loan Center, LLC?
Presto Loan Center, LLC has drawn CFPB complaints from 4 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.