CFPB Consumer Complaint Profile
Progrexion Holdings, Inc.
What 79 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 79
- Total complaints
- Mid-range
- 5
- Last 12 months
- 92.4%
- Timely response
- Bottom quartile
- 27
- States affected
The verdict
Progrexion Holdings, Inc. ranks #1480 of 3,843 financial companies by CFPB complaint volume, with 79 complaints on record. It posts a 92.4% on-time response rate, the 22nd percentile among companies with 100+ complaints.
- #1480
- of 3,843 companies by volume
- 92.4%
- on time (22nd pctile)
- Credit reporting, cr…
- most-complained product
- 27
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Progrexion Holdings, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
92.4% Among the lowest higher than 22% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2018 | 1 |
| 2019 | 2 |
| 2020 | 10 |
| 2021 | 16 |
| 2022 | 10 |
| 2023 | 5 |
| 2024 | 16 |
| 2025 | 18 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Progrexion Holdings, Inc.
79 complaints against Progrexion Holdings, Inc. appear in the CFPB record, including 5 from the trailing year. The 27 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Credit reporting, credit repair services, or other personal consumer reports," which sits at the top of the product breakdown. The specific issue named most within that category is "Fraud or scam," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Progrexion Holdings, Inc. draw a 92.4% reply rate inside the Bureau's 15-day window. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 12.7% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Progrexion Holdings, Inc. have?
79 complaints have been filed against Progrexion Holdings, Inc. with the CFPB overall - 5 of them in the past year.
Does Progrexion Holdings, Inc. respond to complaints on time?
Progrexion Holdings, Inc.'s CFPB timely-response rate is 92.4%.
What product generates the most complaints for Progrexion Holdings, Inc.?
"Credit reporting, credit repair services, or other personal consumer reports" draws more CFPB complaints against Progrexion Holdings, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Progrexion Holdings, Inc.?
The most common issue reported by consumers about Progrexion Holdings, Inc. is "Fraud or scam." All complaint issues are listed above with their counts.
How do I file a complaint against Progrexion Holdings, Inc.?
You can file a complaint against Progrexion Holdings, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Progrexion Holdings, Inc.?
Progrexion Holdings, Inc. has drawn CFPB complaints from 27 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Also handles Credit reporting, credit repair services, or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Progrexion Holdings, Inc. have?
79 complaints have been filed against Progrexion Holdings, Inc. with the CFPB overall - 5 of them in the past year.
Does Progrexion Holdings, Inc. respond to complaints on time?
Progrexion Holdings, Inc.'s CFPB timely-response rate is 92.4%.
What product generates the most complaints for Progrexion Holdings, Inc.?
"Credit reporting, credit repair services, or other personal consumer reports" draws more CFPB complaints against Progrexion Holdings, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Progrexion Holdings, Inc.?
The most common issue reported by consumers about Progrexion Holdings, Inc. is "Fraud or scam." All complaint issues are listed above with their counts.
How do I file a complaint against Progrexion Holdings, Inc.?
You can file a complaint against Progrexion Holdings, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Progrexion Holdings, Inc.?
Progrexion Holdings, Inc. has drawn CFPB complaints from 27 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.