CFPB Consumer Complaint Profile

Qc Holdings Inc

202 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

202
Total complaints
Above average
36
Last 12 months
97.5%
Timely response
Below median
31
States affected

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The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Qc Holdings Inc sits at #922, with 202 complaints logged. It posts a 97.5% on-time response rate, the 43rd percentile among companies with 100+ complaints.

#922
of 3,843 companies by volume
97.5%
on time (43rd pctile)
Debt collection
most-complained product
31
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

B-
PlainCredit Trust Score
67/100
Qc Holdings Inc · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response C+ 97.5%
Share of complaints answered within the CFPB response window
Dispute Rate C- 14.9%
Share of responses the consumer disputed (lower is better)
Relief Rate A- 16.8%
Share of complaints closed with monetary or non-monetary relief

Qc Holdings Inc vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

97.5% Around the middle higher than 43% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 17 in 2024 to 34 in 2025 (2024 → 2025).

See the full year-over-year release diff

Qc Holdings Inc timely response rate 97.5%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Payday loan 28
Payday loan, title loan, or personal loan - Payday loan 27
Debt collection - Payday loan debt 26
Payday loan, title loan, personal loan, or advance loan - Payday loan 24
Payday loan 24
Payday loan, title loan, personal loan, or advance loan - Installment loan 12
Debt collection - I do not know 10
Payday loan, title loan, or personal loan - Installment loan 9
Debt collection - Other (i.e. phone, health club, etc.) 7
Payday loan, title loan, personal loan, or advance loan - Personal line of credit 6

Top Issues

1.Communication tactics 26
2.Charged fees or interest you didn't expect 25
3.Struggling to pay your loan 20
4.Can't contact lender 9
5.Took or threatened to take negative or legal action 9
6.Problem with the payoff process at the end of the loan 8
7.Cont'd attempts collect debt not owed 7
8.Attempts to collect debt not owed 7
9.Can't contact lender or servicer 6
10.Loan payment wasn't credited to your account 6

Complaints by Year

Year Complaints
2013 9
2014 20
2015 17
2016 17
2017 14
2018 12
2019 10
2020 8
2021 8
2022 8
2023 18
2024 17
2025 34
2026year in progress 10

Complaints by State (Top 15)

Missouri 45
Illinois 16
Kansas 15
Utah 12
Mississippi 11
Texas 10
Idaho 9
Oklahoma 7
Wisconsin 7
Virginia 7
Arizona 6
New Mexico 6
California 5
Alabama 5
Tennessee 4

Company Responses

Closed with explanation 165
Closed with non-monetary relief 21
Closed with monetary relief 13
In progress 3

What the CFPB Complaint Record Shows for Qc Holdings Inc

Qc Holdings Inc carries 202 complaints in the CFPB's database, 36 of them filed within the past 12 months. Consumers spanning 31 states and territories have weighed in, giving this a multi-regional footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Communication tactics" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Qc Holdings Inc's timely response rate stands at 97.5%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Resolved cases drew a formal consumer-dispute rate of 14.9% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 16.8% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Qc Holdings Inc have?

Qc Holdings Inc has 202 total consumer complaints filed with the CFPB, with 36 filed in the last 12 months.

Does Qc Holdings Inc respond to complaints on time?

Qc Holdings Inc's CFPB timely-response rate is 97.5%. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Qc Holdings Inc?

Among all products tied to Qc Holdings Inc, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Qc Holdings Inc?

The most common issue reported by consumers about Qc Holdings Inc is "Communication tactics." All complaint issues are listed above with their counts.

How do I file a complaint against Qc Holdings Inc?

You can file a complaint against Qc Holdings Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Qc Holdings Inc?

Qc Holdings Inc has drawn CFPB complaints from 31 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Qc Holdings Inc: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Qc Holdings Inc have?

Qc Holdings Inc has 202 total consumer complaints filed with the CFPB, with 36 filed in the last 12 months.

Does Qc Holdings Inc respond to complaints on time?

Qc Holdings Inc's CFPB timely-response rate is 97.5%. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Qc Holdings Inc?

Among all products tied to Qc Holdings Inc, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Qc Holdings Inc?

The most common issue reported by consumers about Qc Holdings Inc is "Communication tactics." All complaint issues are listed above with their counts.

How do I file a complaint against Qc Holdings Inc?

You can file a complaint against Qc Holdings Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Qc Holdings Inc?

Qc Holdings Inc has drawn CFPB complaints from 31 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Qc Holdings Inc's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.