CFPB Consumer Complaint Profile

Rab, Inc.

62 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

62
Total complaints
Mid-range
5
Last 12 months
91.9%
Timely response
Bottom quartile
24
States affected

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The verdict

62 CFPB complaints put Rab, Inc. at #1650 out of 3,843 financial companies ranked by complaint volume. It posts a 91.9% on-time response rate, the 21st percentile among companies with 100+ complaints.

#1650
of 3,843 companies by volume
91.9%
on time (21st pctile)
Debt collection
most-complained product
24
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

F
PlainCredit Trust Score
25/100
Rab, Inc. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response D 91.9%
Share of complaints answered within the CFPB response window
Dispute Rate F 33.3%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Rab, Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

91.9% Among the lowest higher than 21% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Rab, Inc. timely response rate 91.9%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Other debt 29
Debt collection - I do not know 13
Debt collection - Other (i.e. phone, health club, etc.) 9
Debt collection - Payday loan debt 7
Debt collection - Medical debt 4

Top Issues

1.Communication tactics 15
2.Took or threatened to take negative or legal action 11
3.Threatened to contact someone or share information improperly 9
4.False statements or representation 8
5.Attempts to collect debt not owed 7
6.Improper contact or sharing of info 5
7.Written notification about debt 4
8.Cont'd attempts collect debt not owed 3

Complaints by Year

Year Complaints
2014 1
2015 5
2016 6
2017 3
2018 11
2019 3
2020 2
2021 3
2022 8
2023 6
2024 5
2025 8
2026year in progress 1

Complaints by State (Top 15)

Texas 17
California 8
Florida 5
Maryland 3
Virginia 2
Pennsylvania 2
Mississippi 2
Nevada 2
Arizona 2
New York 2
Illinois 2
South Carolina 2
Louisiana 2
Georgia 1
Alabama 1

Company Responses

Closed with explanation 55
Closed 7

What the CFPB Complaint Record Shows for Rab, Inc.

Rab, Inc. carries 62 complaints in the CFPB's database, 5 of them filed within the past 12 months. Consumers spanning 24 states and territories have weighed in, giving this a multi-regional footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Communication tactics," a reasonable starting point for understanding recurring friction.

Within the Bureau's 15-day response window, Rab, Inc. posts a 91.9% reply rate on forwarded complaints. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Resolved cases drew a formal consumer-dispute rate of 33.3% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 0%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Rab, Inc. have?

The CFPB has logged 62 complaints against Rab, Inc. to date, of which 5 came in over the last 12 months.

Does Rab, Inc. respond to complaints on time?

CFPB complaints against Rab, Inc. draw a 91.9% timely-response rate inside the expected window.

What product generates the most complaints for Rab, Inc.?

The most complained-about product for Rab, Inc. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Rab, Inc.?

"Communication tactics" is the single most frequently cited issue in complaints against Rab, Inc. - see all issues and counts above.

How do I file a complaint against Rab, Inc.?

You can file a complaint against Rab, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Rab, Inc.?

Consumers in 24 states and territories have filed complaints about Rab, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Rab, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (33.3% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Rab, Inc. have?

The CFPB has logged 62 complaints against Rab, Inc. to date, of which 5 came in over the last 12 months.

Does Rab, Inc. respond to complaints on time?

CFPB complaints against Rab, Inc. draw a 91.9% timely-response rate inside the expected window.

What product generates the most complaints for Rab, Inc.?

The most complained-about product for Rab, Inc. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Rab, Inc.?

"Communication tactics" is the single most frequently cited issue in complaints against Rab, Inc. - see all issues and counts above.

How do I file a complaint against Rab, Inc.?

You can file a complaint against Rab, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Rab, Inc.?

Consumers in 24 states and territories have filed complaints about Rab, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Rab, Inc.'s complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.