CFPB Consumer Complaint Profile

Razor Capital, LLC

Consumers have filed 65 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

65
Total complaints
Mid-range
0
Last 12 months
76.9%
Timely response
Bottom decile
25
States affected

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The verdict

65 CFPB complaints put Razor Capital, LLC at #1604 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 76.9%, the 8th percentile among companies with 100+ complaints.

#1604
of 3,843 companies by volume
76.9%
on time (8th pctile)
Debt collection
most-complained product
25
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

F
PlainCredit Trust Score
39/100
Razor Capital, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 76.9%
Share of complaints answered within the CFPB response window
Dispute Rate F 24.3%
Share of responses the consumer disputed (lower is better)
Relief Rate B- 7.7%
Share of complaints closed with monetary or non-monetary relief

Razor Capital, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

76.9% Among the lowest higher than 8% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Razor Capital, LLC timely response rate 76.9%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Other (i.e. phone, health club, etc.) 17
Debt collection - Credit card 14
Debt collection - Other debt 7
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 6
Debt collection - I do not know 6
Debt collection - Auto debt 4
Debt collection - Credit card debt 3
Debt collection - Non-federal student loan 2
Debt collection - Private student loan debt 1
Vehicle loan or lease - Loan 1

Top Issues

1.Cont'd attempts collect debt not owed 12
2.Attempts to collect debt not owed 10
3.Disclosure verification of debt 9
4.Took or threatened to take negative or legal action 8
5.Communication tactics 6
6.Taking/threatening an illegal action 4
7.Improper contact or sharing of info 3
8.Incorrect information on your report 3
9.Problem with a credit reporting company's investigation into an existing problem 2
10.False statements or representation 2

Complaints by Year

Year Complaints
2013 3
2014 7
2015 11
2016 10
2017 11
2018 6
2019 6
2020 3
2021 1
2022 5
2023 2

Complaints by State (Top 15)

Michigan 10
Georgia 9
Florida 7
California 5
Illinois 3
New Jersey 3
New York 3
Alabama 3
Maryland 2
Ohio 2
Pennsylvania 2
Virginia 2
Arkansas 1
District of Columbia 1
Connecticut 1

Company Responses

Closed with explanation 60
Closed with non-monetary relief 5

What the CFPB Complaint Record Shows for Razor Capital, LLC

The CFPB Consumer Complaint Database has logged 65 complaints against Razor Capital, LLC overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 25 states and territories, making this a multi-regional complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Cont'd attempts collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

CFPB-forwarded complaints against Razor Capital, LLC draw a 76.9% reply rate inside the Bureau's 15-day window. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Resolved cases drew a formal consumer-dispute rate of 24.3% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 7.7% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Razor Capital, LLC have?

Razor Capital, LLC has 65 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Razor Capital, LLC respond to complaints on time?

Razor Capital, LLC has a 76.9% timely response rate to CFPB complaints. That falls well short of the 95% benchmark most companies clear.

What product generates the most complaints for Razor Capital, LLC?

Among all products tied to Razor Capital, LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Razor Capital, LLC?

"Cont'd attempts collect debt not owed" is the single most frequently cited issue in complaints against Razor Capital, LLC - see all issues and counts above.

How do I file a complaint against Razor Capital, LLC?

You can file a complaint against Razor Capital, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Razor Capital, LLC?

Consumers in 25 states and territories have filed complaints about Razor Capital, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Razor Capital, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Razor Capital, LLC have?

Razor Capital, LLC has 65 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Razor Capital, LLC respond to complaints on time?

Razor Capital, LLC has a 76.9% timely response rate to CFPB complaints. That falls well short of the 95% benchmark most companies clear.

What product generates the most complaints for Razor Capital, LLC?

Among all products tied to Razor Capital, LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Razor Capital, LLC?

"Cont'd attempts collect debt not owed" is the single most frequently cited issue in complaints against Razor Capital, LLC - see all issues and counts above.

How do I file a complaint against Razor Capital, LLC?

You can file a complaint against Razor Capital, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Razor Capital, LLC?

Consumers in 25 states and territories have filed complaints about Razor Capital, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Razor Capital, LLC's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.