CFPB Consumer Complaint Profile
Receivable Asset Management
34 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 34
- Total complaints
- Mid-range
- 0
- Last 12 months
- 70.6%
- Timely response
- Bottom decile
- 17
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Receivable Asset Management has accumulated 34 complaints, placing it #2211 by volume. Its on-time response rate is 70.6%, the 6th percentile among companies with 100+ complaints.
- #2211
- of 3,843 companies by volume
- 70.6%
- on time (6th pctile)
- Debt collection
- most-complained product
- 17
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Receivable Asset Management vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
70.6% Among the lowest higher than 6% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 2 |
| 2014 | 11 |
| 2015 | 12 |
| 2016 | 2 |
| 2018 | 1 |
| 2019 | 1 |
| 2020 | 5 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Receivable Asset Management
34 complaints against Receivable Asset Management appear in the CFPB record, including 0 from the trailing year. The 17 states and territories represented put this footprint in multi-regional territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Communication tactics" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Receivable Asset Management's timely response rate stands at 70.6%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Consumers formally disputed the company's response at a 7.4% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Receivable Asset Management have?
The CFPB has logged 34 complaints against Receivable Asset Management to date, of which 0 came in over the last 12 months.
Does Receivable Asset Management respond to complaints on time?
Receivable Asset Management has a 70.6% timely response rate to CFPB complaints. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Receivable Asset Management?
"Debt collection" draws more CFPB complaints against Receivable Asset Management than any other product - see the full breakdown above.
What is the most common complaint issue with Receivable Asset Management?
Consumers most often cite "Communication tactics" when complaining about Receivable Asset Management; the full issue list with counts is above.
How do I file a complaint against Receivable Asset Management?
You can file a complaint against Receivable Asset Management directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Receivable Asset Management?
Receivable Asset Management has drawn CFPB complaints from 17 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Receivable Asset Management: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (7.4% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Receivable Asset Management have?
The CFPB has logged 34 complaints against Receivable Asset Management to date, of which 0 came in over the last 12 months.
Does Receivable Asset Management respond to complaints on time?
Receivable Asset Management has a 70.6% timely response rate to CFPB complaints. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Receivable Asset Management?
"Debt collection" draws more CFPB complaints against Receivable Asset Management than any other product - see the full breakdown above.
What is the most common complaint issue with Receivable Asset Management?
Consumers most often cite "Communication tactics" when complaining about Receivable Asset Management; the full issue list with counts is above.
How do I file a complaint against Receivable Asset Management?
You can file a complaint against Receivable Asset Management directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Receivable Asset Management?
Receivable Asset Management has drawn CFPB complaints from 17 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.