CFPB Consumer Complaint Profile

Remex, Inc.

What 316 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-05-15

316
Total complaints
14
Last 12 months
99.4%
Timely response
24
States affected

The verdict

316 CFPB complaints put Remex, Inc. at #671 out of 3,848 financial companies ranked by complaint volume. Its on-time response rate is 99.4%, ahead of the 93% median among companies with 100+ complaints.

#671
of 3,848 companies by volume
99.4%
answered on time
Debt collection
most-complained product
24
states with complaints
Remex, Inc. timely response rate 99.4%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Medical debt 149
Debt collection - I do not know 59
Debt collection - Medical 35
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 35
Debt collection - Other debt 16
Debt collection - Credit card debt 7
Debt collection - Other (i.e. phone, health club, etc.) 5
Credit reporting or other personal consumer reports - Credit reporting 5
Debt collection - Auto debt 2
Debt or credit management - Debt settlement 1

Top Issues

1.Attempts to collect debt not owed 101
2.Written notification about debt 65
3.Took or threatened to take negative or legal action 26
4.False statements or representation 25
5.Incorrect information on your report 25
6.Cont'd attempts collect debt not owed 23
7.Communication tactics 19
8.Disclosure verification of debt 8
9.Improper use of your report 7
10.Problem with a credit reporting company's investigation into an existing problem 5

Complaints by Year

Year Complaints
2013 1
2014 13
2015 9
2016 19
2017 18
2018 13
2019 17
2020 32
2021 62
2022 55
2023 29
2024 31
2025 13
2026 4

Complaints by State (Top 15)

New Jersey 217
New York 26
Pennsylvania 17
Florida 8
Texas 7
Connecticut 6
North Carolina 5
Massachusetts 4
California 3
Virginia 3
Arizona 2
District of Columbia 2
Illinois 2
Missouri 2
Georgia 2

Company Responses

Closed with explanation 315
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Remex, Inc.

Remex, Inc. carries 316 complaints in the CFPB's database, 14 of them filed within the past 12 months. Consumers spanning 24 states and territories have weighed in, giving this a multi-regional footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

99.4% of CFPB-forwarded complaints against Remex, Inc. get a reply inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. In 19.6% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 0.3% closed with the consumer receiving monetary or non-monetary relief.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Remex, Inc. have?

The CFPB has logged 316 complaints against Remex, Inc. to date, of which 14 came in over the last 12 months.

Does Remex, Inc. respond to complaints on time?

Remex, Inc.'s CFPB timely-response rate is 99.4%. This is considered excellent.

What product generates the most complaints for Remex, Inc.?

Among all products tied to Remex, Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Remex, Inc.?

The most common issue reported by consumers about Remex, Inc. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against Remex, Inc.?

You can file a complaint against Remex, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Remex, Inc.?

Consumers in 24 states and territories have filed complaints about Remex, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

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Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

Read our methodology - how this data is sourced, computed, and verified.