CFPB Consumer Complaint Profile
Renasant Corporation
203 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 203
- Total complaints
- Above average
- 47
- Last 12 months
- 100%
- Timely response
- Top decile
- 18
- States affected
The verdict
203 CFPB complaints put Renasant Corporation at #918 out of 3,843 financial companies ranked by complaint volume. It posts a 100% on-time response rate, the 86th percentile among companies with 100+ complaints.
- #918
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Checking or savings …
- most-complained product
- 18
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Renasant Corporation vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 24 in 2024 to 48 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2019 | 20 |
| 2020 | 28 |
| 2021 | 23 |
| 2022 | 18 |
| 2023 | 30 |
| 2024 | 24 |
| 2025 | 48 |
| 2026year in progress | 12 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Renasant Corporation
203 complaints against Renasant Corporation appear in the CFPB record, including 47 from the trailing year. The 18 states and territories represented put this footprint in multi-regional territory. The single largest complaint category is "Checking or savings account," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Managing an account" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CFPB-forwarded complaints against Renasant Corporation draw a 100% reply rate inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Among resolved complaints, the consumer-relief closure rate is 24.1%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Renasant Corporation have?
The CFPB has logged 203 complaints against Renasant Corporation to date, of which 47 came in over the last 12 months.
Does Renasant Corporation respond to complaints on time?
CFPB complaints against Renasant Corporation draw a 100% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Renasant Corporation?
The most complained-about product for Renasant Corporation is "Checking or savings account." You can view the full product breakdown on this page.
What is the most common complaint issue with Renasant Corporation?
Consumers most often cite "Managing an account" when complaining about Renasant Corporation; the full issue list with counts is above.
How do I file a complaint against Renasant Corporation?
You can file a complaint against Renasant Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Renasant Corporation?
The CFPB has recorded complaints against Renasant Corporation from 18 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Checking or savings account
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Renasant Corporation have?
The CFPB has logged 203 complaints against Renasant Corporation to date, of which 47 came in over the last 12 months.
Does Renasant Corporation respond to complaints on time?
CFPB complaints against Renasant Corporation draw a 100% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Renasant Corporation?
The most complained-about product for Renasant Corporation is "Checking or savings account." You can view the full product breakdown on this page.
What is the most common complaint issue with Renasant Corporation?
Consumers most often cite "Managing an account" when complaining about Renasant Corporation; the full issue list with counts is above.
How do I file a complaint against Renasant Corporation?
You can file a complaint against Renasant Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Renasant Corporation?
The CFPB has recorded complaints against Renasant Corporation from 18 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.