CFPB Consumer Complaint Profile
Renton Collections Inc.
What 182 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-05-15
- 182
- Total complaints
- 8
- Last 12 months
- 64.3%
- Timely response
- 12
- States affected
The verdict
Out of 3,848 financial companies in the CFPB database, Renton Collections Inc. has accumulated 182 complaints, placing it #995 by volume. Its on-time response rate is 64.3%, trailing the 93% median among companies with 100+ complaints.
- #995
- of 3,848 companies by volume
- 64.3%
- answered on time
- Debt collection
- most-complained product
- 12
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 21 |
| 2015 | 22 |
| 2016 | 18 |
| 2017 | 11 |
| 2018 | 9 |
| 2019 | 11 |
| 2020 | 18 |
| 2021 | 28 |
| 2022 | 11 |
| 2023 | 9 |
| 2024 | 12 |
| 2025 | 11 |
| 2026 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Renton Collections Inc.
The CFPB Consumer Complaint Database has logged 182 complaints against Renton Collections Inc. overall, with 8 of those filed in the trailing 12 months. Reports have come from consumers in 12 states and territories, making this a geographically concentrated complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
64.3% of CFPB-forwarded complaints against Renton Collections Inc. get a reply inside the Bureau's 15-day window. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response in 21.2% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. 2.2% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Renton Collections Inc. have?
182 complaints have been filed against Renton Collections Inc. with the CFPB overall - 8 of them in the past year.
Does Renton Collections Inc. respond to complaints on time?
64.3% of the CFPB complaints against Renton Collections Inc. get a response within the expected window. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Renton Collections Inc.?
"Debt collection" draws more CFPB complaints against Renton Collections Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Renton Collections Inc.?
The most common issue reported by consumers about Renton Collections Inc. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Renton Collections Inc.?
You can file a complaint against Renton Collections Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Renton Collections Inc.?
The CFPB has recorded complaints against Renton Collections Inc. from 12 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~182)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.