CFPB Consumer Complaint Profile
Renton Collections Inc.
What 182 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 182
- Total complaints
- Mid-range
- 8
- Last 12 months
- 64.3%
- Timely response
- Bottom decile
- 12
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Renton Collections Inc. has accumulated 182 complaints, placing it #993 by volume. Its on-time response rate is 64.3%, the 5th percentile among companies with 100+ complaints.
- #993
- of 3,843 companies by volume
- 64.3%
- on time (5th pctile)
- Debt collection
- most-complained product
- 12
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Renton Collections Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
64.3% Among the lowest higher than 5% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 21 |
| 2015 | 22 |
| 2016 | 18 |
| 2017 | 11 |
| 2018 | 9 |
| 2019 | 11 |
| 2020 | 18 |
| 2021 | 28 |
| 2022 | 11 |
| 2023 | 9 |
| 2024 | 12 |
| 2025 | 11 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Renton Collections Inc.
The CFPB Consumer Complaint Database has logged 182 complaints against Renton Collections Inc. overall, with 8 of those filed in the trailing 12 months. Reports have come from consumers in 12 states and territories, making this a geographically concentrated complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CFPB-forwarded complaints against Renton Collections Inc. draw a 64.3% reply rate inside the Bureau's 15-day window. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response at a 21.2% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 2.2% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Renton Collections Inc. have?
182 complaints have been filed against Renton Collections Inc. with the CFPB overall - 8 of them in the past year.
Does Renton Collections Inc. respond to complaints on time?
CFPB complaints against Renton Collections Inc. draw a 64.3% timely-response rate inside the expected window. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Renton Collections Inc.?
"Debt collection" draws more CFPB complaints against Renton Collections Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Renton Collections Inc.?
The most common issue reported by consumers about Renton Collections Inc. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Renton Collections Inc.?
You can file a complaint against Renton Collections Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Renton Collections Inc.?
The CFPB has recorded complaints against Renton Collections Inc. from 12 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Renton Collections Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (21.2% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.