CFPB Consumer Complaint Profile
TD Bank Us Holding Company
Behind the 34,362 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-05-15
- 34,362
- Total complaints
- 5,640
- Last 12 months
- 100%
- Timely response
- 58
- States affected
The verdict
Out of 3,848 financial companies in the CFPB database, TD Bank Us Holding Company has accumulated 34,362 complaints, placing it #25 by volume. 100% of its complaints get an on-time reply, beating the 93% median for the 100+ complaint peer group.
- #25
- of 3,848 companies by volume
- 100%
- answered on time
- Checking or savings …
- most-complained product
- 58
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2011 | 16 |
| 2012 | 727 |
| 2013 | 1,009 |
| 2014 | 1,157 |
| 2015 | 1,273 |
| 2016 | 1,321 |
| 2017 | 1,540 |
| 2018 | 2,117 |
| 2019 | 1,881 |
| 2020 | 2,448 |
| 2021 | 3,276 |
| 2022 | 3,248 |
| 2023 | 3,445 |
| 2024 | 4,041 |
| 2025 | 5,590 |
| 2026 | 1,273 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for TD Bank Us Holding Company
The CFPB Consumer Complaint Database has logged 34,362 complaints against TD Bank Us Holding Company overall, with 5,640 of those filed in the trailing 12 months. Reports have come from consumers in 58 states and territories, making this a nationwide complaint footprint. No product draws more complaints than "Checking or savings account," which sits at the top of the product breakdown. Inside that category, "Managing an account" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
100% of CFPB-forwarded complaints against TD Bank Us Holding Company get a reply inside the Bureau's 15-day window. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. The company's response was formally disputed in 21.2% of resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 35.4% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does TD Bank Us Holding Company have?
The CFPB has logged 34,362 complaints against TD Bank Us Holding Company to date, of which 5,640 came in over the last 12 months.
Does TD Bank Us Holding Company respond to complaints on time?
TD Bank Us Holding Company's CFPB timely-response rate is 100%. That is a strong response record by CFPB standards.
What product generates the most complaints for TD Bank Us Holding Company?
Among all products tied to TD Bank Us Holding Company, "Checking or savings account" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with TD Bank Us Holding Company?
The most common issue reported by consumers about TD Bank Us Holding Company is "Managing an account." All complaint issues are listed above with their counts.
How do I file a complaint against TD Bank Us Holding Company?
You can file a complaint against TD Bank Us Holding Company directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about TD Bank Us Holding Company?
Consumers in 58 states and territories have filed complaints about TD Bank Us Holding Company with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~34,362)
Also handles Checking or savings account
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.